以“运动战”破解“办事难”:地方政府推行“互联网+政务服务”改革的制度逻辑  

Solving the Wicked Problems of Public Service Delivery by A Mobile Warfare Strategy:Analysis on the Institutional Logic of Local Governments’Reform in Pursuit of“Internet Plus Public Service”

作　　者：阎波[1] Yan Bo(School of Public Policy and Administration,Xi’an Jiaotong University,Xi’an 710049)

机构地区：[1]西安交通大学公共政策与管理学院,西安710049

出　　处：《中国行政管理》2020年第10期97-105,共9页Chinese Public Administration

基　　金：国家自然科学基金面上项目“问责机制何以奏效?面向公共部门政策执行的实证研究”(编号:71473190);教育部哲学社会科学研究重大课题攻关项目“大气污染政府间协同治理机制研究”(编号:13JZD025)。

摘　　要：本文基于M市“互联网+政务服务”改革案例分析,提出了一个从“运动战”来理解地方政府化解公众“办事难”的制度逻辑“拟战论”视角。分析表明,在推进国家治理体系和治理能力现代化过程中,由“人民战争、正规兵团、优势兵力、进攻性和流动性”所刻画的“运动战”制度逻辑是地方政府推行“互联网+政务服务”改革的一种问题解决之道,为突破科层制组织固有的制度集体行动困境提供了一种可资借鉴的思路。本文揭示出中国革命战争政治遗产对当代治理实践的影响,为理解将制度优势转化为国家治理效能的可能路径提供了新的分析思路。This paper draws up a quasi-martial perspective in understanding the institutional logic of local governments’endeavor in pursuit of solving the wicked problems of public service delivery through the reform of“Internet Plus Public Service”.The findings imply that local government can address solving the Institutional Collective Action Dilemma of public service delivery by a mobile warfare strategy within bureaucracy,which emphasizes on the popular mobilization,assembling normalized and superior forces,and keeping the aggressivity,agility and improvisation of the forces under the context of modernizing national governance system and capacity.These findings reveal the historical impact of Chinese revolutionary legacy during the wartime on contemporary governance practice,so that it provides a novel perspective in identifying the possible pathways of effectively transforming the advantages of China’s regime into the comprehensive performance of governance.

关 键 词：国家治理体系和治理能力现代化 “互联网+政务服务”改革 运动战 治理效能 制度逻辑 

分 类 号：D035[政治法律—政治学]