地方政府政务微信服务能力的提升路径研究  

Research on the Promotion Path of Local Government's WeChat Service Capability

作　　者：汤志伟 周维 Tang Zhiwei;Zhou Wei(School of Public Management, University of Electronic Science and Technology of China,Chengdu 611731)

机构地区：[1]电子科技大学公共管理学院,成都611731

出　　处：《情报杂志》2020年第12期126-133,163,共9页Journal of Intelligence

基　　金：国家社会科学基金重大专项“建设智慧社会的顶层设计与实现路径研究”(编号:18VSJ057)研究成果之一。

摘　　要：[目的/意义]现代信息技术的高速发展推动了互联网与政府治理方式的深度融合,加强地方政府政务微信服务能力建设是推进“互联网+政务服务”的重要发展引擎。[方法/过程]为探究我国政务微信服务能力的总体发展情况,本文基于TOE框架并结合资源依赖理论构建了我国地级市政务微信服务能力影响因素的理论模型,并运用OLS回归分析进行假设检验。[结果/结论]研究表明,技术设施建设、移动应用端普及情况、财政资源、政策重视程度、市场化程度及上级压力显著正向影响地方政府政务微信服务能力的建设,而东、中、西部地区地方政府政务微信服务能力在提升路径上呈现一定的区域差异。[Purpose/Significance]The rapid development of modern information technology has promoted the deep integration of Internet and government governance.Strengthening the construction of local government's WeChat service capability is an important engine for promoting the"Internet plus government service".[Method/Process]In order to explore the overall development of China's government WeChat service capability,this paper constructs a theoretical model of influencing factors of government WeChat service ability of prefecture level cities in China based on the TOE framework and resource dependence theory,and uses OLS regression analysis to test the hypothesis.[Result/Conclusion]The research shows that the construction of technical facilities,popularity of mobile applications,financial resources,policy attention,marketization and superior pressure have a significant positive impact on the construction of local government's government WeChat service capacity,while the promotion path of local government's government WeChat service capacity in eastern,central and western regions shows certain regional differences.

关 键 词：政务微信 服务能力 电子政务服务 数字治理 区域差异 

分 类 号：D035.5[政治法律—政治学]