网络信息与技术在社会心理服务体系建设中的应用  

Application of cyber messages and information technology in the construction of public psychological service system

作　　者：周明洁[1,2] 穆蔚琦 郑蕊 陈雪峰[1,2] ZHOU Mingjie;MU Weiqi;ZHENG Rui;CHEN Xuefeng(Institute of Psychology,Chinese Academy of Sciences,Beijing 100101,China;Department of Psychology,University of Chinese Academy of Sciences,Beijing 100049,China)

机构地区：[1]中国科学院心理研究所,北京100101 [2]中国科学院大学心理学系,北京100049

出　　处：《科技导报》2020年第22期17-24,共8页Science & Technology Review

基　　金：国家社会科学基金重大项目(19ZDA358)。

摘　　要：社会心理服务体系建设是社会治理的重要内容。从个体、组织/群体与社会3个层面(即微观、中观、宏观层面)出发,以利用网络信息与技术干预和引导各层面的情绪为核心,论述了网络信息与技术在干预个体心理健康、引导群体和社会情绪等社会心理服务体系建设中的应用,建议进一步发挥主流媒体的舆论引导作用、规范自媒体从业者职业伦理和职业素养、规范大数据分析的伦理监管。The construction of a public psychological service system is an important part of the social governance. This paper focuses on the use of cyber messages and information technology to intervene and guide the emotions in the individual,organization/group and society(i.e., micro, medium, macro) levels, in the construction of the public psychological service system such as the intervention of individual mood disorders, and guiding group and social emotions. Suggestions are made on how to play the guiding role of the mainstream media, regulate the professional ethics and professional quality of social media practitioners, and standardize the ethical supervision of big data analysis.

关 键 词：网络信息与技术 社会心理服务 社会情绪 公共情绪 社会化媒体 

分 类 号：C912.6[经济管理] TP393.09[社会学]