缩短危急值首次出现到临床接收平均周转时间  

Shortening the Average Turnaround Time from the First Critical Value to Clinical Reception

作　　者：李凌[1] 哈斯朝鲁[1] 任颖[1] 张耀武 LI Ling;HA Sichaolu;REN Ying(First Hospital of Shanxi Medical University,Taiyuan,Shanxi,030001,China;不详)

机构地区：[1]山西医科大学第一医院,山西太原030001

出　　处：《中国卫生质量管理》2021年第1期72-75,共4页Chinese Health Quality Management

基　　金：山西省软科学研究计划项目-医学实验室质量管理体系建设研究(2018041028-6)。

摘　　要：开展品管圈活动,对检验危急值首次出现到临床接收平均周转时间进行改进。通过现状调查、目标设定、解析等制定策略,包括加强送检标本信息化管理,多措并举提高复检工作效率,优化HIS系统危急值接收功能,设置个性化临床危急值标准等,并逐步实施。结果发现,检验危急值报告平均周转时间从15.62 min缩短至9.25 min,实现了检验质量指标提升,获得了临床认可,提高了患者满意度。Through the quality control circle activities,the average turnaround time from the first occurrence of test critical value to clinical reception was improved.Strategies were developed through status investigation,goal setting,analysis,etc.,including strengthening the information management of submitted specimens,taking multiple measures to improve the efficiency of reinspection,optimizing the reception function of HIS system for critical value,and setting personalized clinical critical value standard,etc.,which were gradually implemented.The results showed that the average turnaround time of test critical value report was shortened from 15.62 min to 9.25 min,achieving the improvement of test quality index,obtaining clinical recognition and patient satisfaction.

关 键 词：品管圈 问题解决型品管圈 危急值 接收时间 

分 类 号：R197.323[医药卫生—卫生事业管理]