人工智能产品的适应性创新逻辑——哈贝马斯交往理论视角  

Adaptive Innovation of AI Products:Based on Habermas’ Communication Theory

作　　者：齐佳音[1] 王琳琳 袁雨飞 QI Jia-yin;WANG Lin-lin;Yuan Yu-fei(Institute of Artificial Intelligence and Change Management,Shanghai University of International Business and Economics,Shanghai 200336,China;Institute of Ecology and Sustainable Development,Shanghai Academy of Social Sciences,Shanghai 200020,China;DeGroote School of Business,McMaster University,HamiltonL8S 4M4,Canada)

机构地区：[1]上海对外经贸大学人工智能与变革管理研究院,上海200336 [2]上海社会科学院生态与可持续发展研究所,上海200020 [3]加拿大麦克马斯特大学德格鲁特商学院,加拿大汉密尔顿L8S 4M4

出　　处：《北京交通大学学报（社会科学版）》2021年第1期31-45,共15页Journal of Beijing Jiaotong University(Social Sciences Edition)

基　　金：国家自然科学基金“新冠肺炎疫情等公共卫生事件的应对、治理及影响”专项项目(72042004);中国信息经济学会项目(M02200022)。

摘　　要：新型冠状病毒肺炎疫情(COVID-19)迫使数字化接触者追踪APP成为平衡疫情控制与挽救经济的方案之一。基于哈贝马斯交往理论和产品适应性创新理论,以COVID-19追踪APP为例,进行单案例研究并通过扎根理论构建出“隐私保护与伦理遵守→数据驱动→适应性成长”的人工智能产品的适应性创新逻辑和成长机制。研究发现:对于人工智能产品的适应性创新,隐私保护与伦理遵守是实现人机和谐共生的前提,这也是人工智能产品创新区别于传统工业产品创新的重要特征之一,COVID-19追踪APP所掀起的全球大讨论只是将这一人工智能产品创新的前提凸显和放大出来。据此,在肖静华等提出的数字产品成长机制基础上提出人工智能产品的创新逻辑。Due to the novel coronavirus pneumonia epidemic(COVID-19),digital contact tracing APP has emerged as one of the options for balancing epidemic control and saving the economy.Based on Habermas’communication theory and product adaptive innovation theory,this research,taking COVID-19 digital contact tracing APP as an example,uses single case study to investigate the adaptive innovation logic and growth mechanism of AI products.Through the grounded theory,the adaptive innovation logic and growth mechanism of AI product is constructed,which is“privacy protection and ethical compliance→data driven→adaptive growth”.The research finds that,for the adaptive innovation of AI products,privacy protection and ethical compliance is the premise to realize the harmonious coexistence of human and machine,one of the important characteristics that distinguish AI products innovation from traditional industrial product innovation.The global discussion triggered by COVID-19 digital contact tracing APP only highlights and enlarges the premise of AI products innovation.Therefore,this research puts forward the innovation logic of AI products based on the growth mechanism of digital products proposed by Xiao Jinghua.

关 键 词：人工智能产品 产品适应性创新 哈贝马斯交往行为理论 COVID-19追踪APP 

分 类 号：F49[经济管理—产业经济] F424.3