IT服务外包项目工期与费用控制的多属性英氏逆拍卖机制  

Multi-attribute english reverse auction mechanism for schedule and cost control of IT outsourcing project

作　　者：毕华玲 卢福强[2,3] 胡彦莉[3] 黄敏 BI Hualing;LU Fuqiang;HU Yanli;HUANG Min(School of Economics and Management,Yanshan University,Qinhuangdao,066004 China;College of Information Science and Engineering,Northeastern University,Shenyang,110819 China;Northeastern University at Qinhuangdao,Qinhuangdao,066004,China)

机构地区：[1]燕山大学经济管理学院,河北秦皇岛066004 [2]东北大学信息科学与工程学院,辽宁沈阳110819 [3]东北大学秦皇岛分校,河北秦皇岛066004

出　　处：《管理工程学报》2021年第2期155-166,共12页Journal of Industrial Engineering and Engineering Management

基　　金：国家杰出青年科学基金资助项目(71325002);国家自然科学基金项目(71401027);河北省高等学校人文社会科学研究项目(SQ202002)。

摘　　要：工期和费用是影响IT服务外包项目成败的两个重要因素,且两者之间呈负相关的关系。在IT服务外包项目执行前,发包方与接包方需要就项目的工期和费用达成一致。通常,发包方并不完全了解外包项目的市场行情,在这种情况下,就需要一种有效的方式使发包方和接包方之间就工期和费用达成一致。本文设计了改进的英氏逆拍卖机制,针对一对多的情况设计了新的拍卖协议;针对工期和费用的多属性情况,引入多属性效用理论解决,设计了相应的效用增加函数。最后通过一个算例来演示所设计的拍卖机制对解决此类决策问题的作用。得出一些结论:所设计机制能够以拍卖方式描述费用和工期管理流程;找到了发包方和接包方的最佳增量效用,并且建议的拍卖协议是发包方和接包方获得双赢结果的机制;从不同大小的案例中可以得到完全一致的结果,这表明设计的拍卖机制的有效性和效用增加函数对协商结果的有效性。The enterprise separates its IT business and outsources to the external professional IT service provider,which is the vendor.The enterprise,as the client,selects the appropriate vendor through the auction to cooperate.Schedule and cost are the key factors for the success of IT outsourcing project,and the client and the vendors have a relatively negative preference relationship.The client and vendors should make an agreement on the schedule and cost before the start of the project.Generally,client does not know much about the market quotation and the ability of vendors.So an efficient approach is needed to select a better vendor for the project with balanced cost and schedule.In addition,the vendors also need to maximize its utility while maximizing its own competitiveness and cooperation with the client.In order to solve this problem,this paper starts to research.This paper designs a new british reverse auction mechanism for one-to-many markets.The auction mechanism stipulates the interaction rules and processes of both parties,which is the core of the whole auction theory;the client issues the minimum utility value,and the vendors update the utility value according to the utility increase function based on the minimum utility value,and the client selects the highest utility value,which is used as the new round of the lowest utility value,and the vendors continue to update the utility value until it reaches its maximum utility value and exits the auction.Finally,the remaining one of the vendor becomes the auction winner,and the price and delivery date he gave as the transaction price and the delivery date.According to the multi-attribute of schedule and cost,the utility theory of multi-attribute is introduced,and the utility evaluation function of the client and vendor is designed.Firstly,the corresponding evaluation function is designed for different attributes,and then the normalization method is used to give the evaluation function of each attribute.And the price and delivery date attributes are fee type for t

关 键 词：IT服务外包 拍卖机制 工期和费用管理 多属性决策 

分 类 号：TP29[自动化与计算机技术—检测技术与自动化装置]