工勤员主管与护士长协作对手术室管理质量的影响  

Effect of cooperation between front-line worker supervisor and head nurse on management quality in the operating room

作　　者：徐海英[1] 贺艳[1] Xu Haiying;He Yan(Operating Room,People′s Hospital of Wuxi City,Nanjing Medical University,Wuxi 214023,China)

机构地区：[1]南京医科大学附属无锡市人民医院手术室,江苏无锡214023

出　　处：《护理学杂志》2021年第6期46-48,共3页Journal of Nursing Science

基　　金：2019年度无锡市卫生健康委面上项目(MS201959)。

摘　　要：目的探讨手术室工勤员主管和护士长协作管理模式在手术室工勤员管理中的应用效果。方法于2019年开始设置工勤员主管1名,协作护士长进行工勤员管理。评价实施前后管理效果。结果实施协作管理模式后,工勤员月质量考核分、手术室环境卫生检查得分、医护人员及工勤员满意度评分显著高于管理前(均P<0.01),工作缺陷减少。结论工勤员主管和护士长协作管理模式有利于提高手术室工勤员工作质量,提高工勤员和医护人员满意度。Objective To investigate the effect of cooperation between front-line worker supervisor and head nurse on management of the workers in the operating room.Methods We set a supervisor for assisting head nurse to manage workers in the operating room in 2019.The effect was evaluated before and after the intervention.Results After implementation of the collaborative management,the monthly quality assessment scores of the workers,environmental hygiene inspection scores,satisfaction of the medical staff and the workers were significantly improved(P<0.01 for all).Work defects were decreased.Conclusion Cooperation between frontline worker supervisor and head nurse can enhance working quality of the workers in the operating room,and also promote satisfaction of the workers and the medical staff.

关 键 词：手术室 工勤员 协作管理 工作质量 

分 类 号：R472.3[医药卫生—护理学]