这不是我想象中的工作!不合规任务对新员工工作投入的影响  

This is not the Job I Imagined!The Impact of Illegitimate Tasks on Newcomers’Work Engagement

作　　者：吴丽君 杨安 陈宇帅 叶茂林[1] 刘豆豆 Wu Lijun;Yang An;Chen Yushuai;Ye Maolin;Liu Doudou(School of Management,Jinan University,Guangzhou,510632;Department of Applied Psychology,Guangdong University of Foreign Studies,Guangzhou,510006)

机构地区：[1]暨南大学管理学院,广州510632 [2]广东外语外贸大学应用心理学系,广州510006

出　　处：《心理科学》2021年第1期155-161,共7页Journal of Psychological Science

基　　金：广东外语外贸大学云山青年学者科研启动项目(299-X5216193)和广东外语外贸大学校级科研项目(299-GK19G062)的资助。

摘　　要：本研究基于情绪的认知评价理论,探讨了不合规任务对新员工工作投入的动态影响机制。通过收集分析71名新员工连续5个工作日的追踪数据发现,不合规任务会诱发新员工的不愉快情绪,进而影响其工作投入,工作成长观能够有效缓冲这一负面影响。以上结论拓宽了不合规任务的影响后果,并为如何干预不合规任务给新员工带来的消极影响提供了启示。Illegitimate tasks are assigned work tasks that violate the boundary of what can be appropriately expected by an employee.It comprises unreasonable and unnecessary tasks.The former refers to tasks that are perceived out of scope of employee’s professional work role.The latter refers to tasks that employees do not need to do at all,as it causes unnecessary effort,wastes time,and makes the organization inefficient.Previous studies found that illegitimate tasks negatively impact organizations and employees.However,we believe that added insight can be provided by investigating newcomers’work engagement as an additional outcome.Drawing on an overarching framework of Cognitive Appraisal Theory of Emotion,this study developed a model of illegitimate tasks that explicated the affective mechanisms through which illegitimate tasks associated with negative work engagement.We hypothesized that the experience of illegitimate task predicted newcomers’high unpleasant feeling,as illegitimate tasks threatened newcomers’role identity and indicated the disrespect signal of newcomers’professional role as well as hindered the achievement of employee goals.Moreover,the unpleasant feeling in turn predicted poor work engagement,because when experiencing negative emotion,newcomers tended to promote avoidance tendency or protective strategies,such as reducing physical,cognitive and emotional investment at work.In addition,we further predicted that growth theories of work would moderate the relationship between illegitimate task and unpleasant feeling,because newcomers who had high growth theories tended to consider illegitimate task as challenge and opportunities for learning,which would reduce the unpleasant feeling.Seventy-one participants filled out between-level survey and subsequently completed daily dairy questionnaires for one week(5 workdays).Multilevel modeling was used to test primary hypotheses.Result indicate that(1)Illegitimate task increases unpleasant feeling in new employees.(2)Unpleasant feeling mediates the eff

关 键 词：不合规任务 不愉快情绪 新员工工作投入 工作成长观 

分 类 号：C913.2[经济管理] F272.92[社会学]