组织容错会影响公务员创新行为吗?——自我效能感和公共服务动机的链式中介作用  

Does an Organization’s Fault-tolerant Climate Improve Civil Servants’ Innovative Behavior? Exploring the Chain Mediating Role of Self-efficacy and Public Service Motivation

作　　者：刘倩[1] 李志[1] Qian Liu;Zhi Li

机构地区：[1]重庆大学公共管理学院

出　　处：《公共行政评论》2021年第3期24-39,196,197,共18页Journal of Public Administration

基　　金：重庆市重大决策咨询项目“新时代重庆改革发展中容错纠错机制的构建研究”(2019ZB10);重庆市研究生科研创新项目“关于公务员公共服务动机对职业倦怠影响的研究”(CYB19069)。

摘　　要：创新是新时代各项事业改革的特征和必然趋势。党中央倡导“以容错纠错机制促进广大干部担当作为、干事创业”,该机制下组织容错氛围是否有改善,能否对公务员的创新行为起有效的激励作用都尚不明晰。基于此,研究从组织和个人的双重视角出发,运用问卷调查法,以重庆市的调查数据为例,探究了组织容错氛围对公务员创新行为的影响机制。研究发现:组织容错氛围可以显著促进公务员的创新行为;其中,自我效能感、公共服务动机在组织容错氛围对创新行为的影响中既能分别起到中介作用,也能共同形成链式中介。研究为新时代公共部门完善容错纠错机制、激励公务员创新行为提供有益的启示。Innovation is the characteristic and inevitable trend of all reform in the new era. The central committee of the Communist Party of China advocates "promoting a fault-tolerant and error-correction mechanism"to encourage cadres to lead and to achieve. But,it is not clear if this mechanism can be improved,or if it even stimulates innovative behavior in civil servants. Using a questionnaire survey that includes the perspectives of the organization and the individual,we gathered data from Chongqing city and explored the effects of a fault-tolerant climate on the individual. Our results show such a climate can significantly promote the innovative behavior of civil servants. Self-efficacy and public service motivation played mediating roles on innovation behavior and played a chain mediating role together.This provides direction for the public sector to improve its fault-tolerant and error-correction mechanisms and to further encourage civil servants to innovate.

关 键 词：组织容错氛围 自我效能感 公共服务动机 公务员创新行为 

分 类 号：D63[政治法律—政治学]