基于提升患者就医体验的智慧医院建设与实践  

Construction and practice of smart hospital based on improving patients’medical experience

作　　者：贾青 朱晓勃[1] 朱艳平[1] JIA Qing;ZHU Xiaobo;ZHU Yanping(Information Management Division,the First Affiliated Hospital of Hebei North University,Hebei Province,Zhangjiakou 075000,China)

机构地区：[1]河北北方学院附属第一医院信息管理处,河北张家口075000

出　　处：《中国医药导报》2021年第16期150-154,共5页China Medical Herald

基　　金：河北省医学科学研究重点课题(20180855)。

摘　　要：搭建智慧医院是医疗行业未来发展的大势所趋。智慧医院是将以往线下医疗服务的办理与执行,通过信息化手段转移至线上,能够有效分担线下医疗需求,对改善患者就医体验帮助重大。本文基于智慧医院的建设视域下,探讨该项新式服务模式该如何构建,从服务载体的选择、主要功能的建设两个方面入手,给出指导意见。并提出观点,认为促进智慧医院常态化发展,还需政府维持良好环境、院方加强业务培训并重视平台的安全维护。坚定不移地走智慧医院建设道路或将成为医疗行业未来发展的新拐点。Building a smart hospital is the trend of the future development of the medical industry.Smart hospital is to transfer the handling and implementation of offline medical services to online through information means,which can effectively share the offline medical needs,and is of great help to improve the patient’s medical experience.Based on the perspective of smart hospital construction,this paper discusses how to build the new service mode,and gives guidance from two aspects:the selection of service carrier and the construction of main functions.In order to promote the normal development of smart hospitals,it is necessary for the government to maintain a good environment,hospitals to strengthen business training and pay attention to the safety maintenance of the platform.Unswervingly taking the road of smart hospital construction may become a new turning point for the future development of the medical industry.

关 键 词：智慧医院 新医改 医疗改革 线上医疗服务 建设 对策 

分 类 号：R197.32[医药卫生—卫生事业管理]