英国公共图书馆促进弱势群体健康服务的研究  

UK Public Library Health and Well-being Services for Vulnerable People

作　　者：刘倩雯 谈大军[1] 陈忆金 Liu Qianwen;Tan Dajun;Chen Yijin(School of Economics and Management,South China Normal University,Guangzhou 510006)

机构地区：[1]华南师范大学经济与管理学院,广州510006

出　　处：《图书情报工作》2021年第13期118-127,共10页Library and Information Service

基　　金：国家社会科学基金一般项目"健康信息用户‘搜索即学习’过程中的知识结构演化规律研究"(项目编号:20BTQ075)研究成果之一。

摘　　要：[目的/意义]研究英国公共图书馆促进弱势群体健康的服务,可为我国图书馆促进弱势群体健康提供借鉴。[方法/过程]选取英国23个行政区域图书馆为调查对象,采用网站调查、邮件咨询、文献调研法调查图书馆促进弱势群体健康的服务,分析服务对象、服务内容并结合案例分析面向重点群体的服务。[结果/结论]调查发现服务对象是因疾病与年龄处于弱势地位的群体及其支持者,重点服务对象为心理疾病、痴呆症、癌症患者及未成年人,服务内容有提供信息资源、活动项目、空间服务以及无障碍信息获取服务。服务策略有将促进居民健康作为图书馆战略目标、融入健康服务协作网络、细分服务群体及发展面向弱势群体支持者的服务等,并提出对我国公共图书馆的启示。[Purpose/significance]This paper studies UK public library health and well-being services for vulnerable people in order to provide reference for Chinese libraries support vulnerable people's health and well-being.[Method/process]This article selected public libraries in 23 UK administrative regions as survey samples,used website survey,email survey,and literature research method to investigate their health and well-being services for vulnerable population,analyzed clients and service contents,and used case analyse method to study health and well-being services for main service clients.[Result/conclusion]The results show that vulnerable people whom UK public libraries provide health and well-being services to are those who are disadvantaged due to disease and age as well as their supporters.Especially libraries pay attention to people suffering from mental illness,dementia,cancer and children and young people.Service contents include information resources,activities and spaces that promote health and well-being and barrier-free reading services.It finds out that firstly UK public libraries set health promotion as strategy aims of national and regional public libraries.Secondly,UK libraries join the health service network.Thirdly,libraries provide services catering on vulnerable clients'health needs.Next,libraries subdivide service groups and develop services for supporters of vulnerable groups.Finally,the article puts forward suggestions for public libraries in our country.

关 键 词：英国 公共图书馆 弱势群体 促进健康的服务 

分 类 号：G252[文化科学—图书馆学]