智能排队叫号系统在医院的实践  

Discussion on the Practice of Intelligent Queuing System in Hospital

作　　者：汪攀攀 WANG Panpan(Fuyang Hospital of Anhui Medical University,Fuyang Anhui 236000,China)

机构地区：[1]安徽医科大学附属阜阳医院,安徽阜阳236000

出　　处：《信息与电脑》2021年第11期107-109,共3页Information & Computer

摘　　要：随着现代经济的快速发展,医院内外环境发生较大的变化,人们对医院服务质量的要求不断提高。如何根据市场需求更好地满足人们的需求,是相关研究人员一直以来重点思考的问题。从医院门诊排队叫号的情况来看,医院门诊排队人员数量不断增多,可以借助现代科学技术搭建健全的智能排队叫号系统,解决大量人员排队、患者长时间站立等待的问题,进一步满足人们对医院的门诊服务需求,不断提升医院的服务品质,为就医患者营造相对舒适的排队环境。笔者分别从实践思路和实践路径两个角度入手,对智能排队叫号系统在医院的实践进行深入探究。With the rapid development of modern Social market economy, the environment inside and outside the hospital has changed greatly, people’s demands on the quality of hospital services are constantly improving, how to better meet people’s needs according to the market demand, it’s a question that’s been on the top of my mind. Judging from the situation of queuing in the hospital outpatient department, the number of people queuing in the hospital outpatient department is constantly increasing. With the help of modern science and technology, a sound and intelligent queuing system can be set up, to improve the situation of a large number of people queuing, patients standing for a long time, to further meet people’s demand for hospital outpatient service, constantly improve the quality of hospital services, for patients to create a relatively comfortable queuing environment. This paper explores the practice of the intelligent queuing and calling system in hospital from two angles of practice thinking and practice path.

关 键 词：医院 智能技术 排队叫号系统 

分 类 号：TP311.52[自动化与计算机技术—计算机软件与理论]