北京市三甲医院青年医护人员职业倦怠与社会支持的相关性分析  

Correlation analysis between occupational burnout and social support of young medical staff in grade A tertiary hospitals in Beijing

作　　者：陈曲[1] 柴秋香[2] 孟开[3] CHEN Qu;CHAI Qiuxiang;MENG Kai(Trade Union,Beijing Anzhen Hospital,Capital Medical University,Beijing100029,China;Critical Care Medicine,Peking University Third Hospital,Beijing100191,China;School of Public Health,Capital Medical University,Beijing100069,China)

机构地区：[1]首都医科大学附属北京安贞医院工会,北京100029 [2]北京大学第三医院危重医学科,北京100191 [3]首都医科大学公共卫生学院,北京100069

出　　处：《中国医药导报》2021年第23期55-59,共5页China Medical Herald

基　　金：北京市医院管理局委员会党建调研课题(京医管党〔2017〕2号)。

摘　　要：目的分析北京市三甲医院青年医护人员职业倦怠和社会支持的相关性,有针对性地提出缓解青年医务人员倦怠的干预措施。方法2016年8月至10月采用多阶段分层抽样方法,随机抽取北京市5所三级甲等医院674名年龄<35岁的在职青年医护人员作为调查对象。调查问卷由一般信息调查表、职业倦怠量表和社会支持评定量表组成。共发放问卷674份,回收有效问卷663份,有效回收率为98.4%。结果不同性别、科室在职青年医护人员倦怠得分比较,差异有统计学意义(P<0.05)。不同年龄、职称、婚姻状况、科室、聘用方式在职青年医护人员社会支持得分比较,差异有统计学意义(P<0.05)。情感衰竭、去人性化与社会支持各维度呈负相关(r<0,P<0.01),个人成就感与社会支持各维度呈正相关(r>0,P<0.01)。性别、科室、客观支持和对支持的利用度是影响情感衰竭的相关因素;客观支持和对支持的利用度能够影响去人性化;客观支持、对支持的利用度、主观支持和婚姻状况是个人成就感的独立影响因素(P<0.05)。结论增加青年医护人员的社会支持,有助于缓解职业倦怠。Objective To analyze the correlation between occupational burnout and social support of young medical staff in grade A tertiary hospitals in Beijing,and to propose targeted intervention measures to relieve burnout of young medical staff.Methods From August to October 2016,a multi-stage stratified sampling method was used to randomly select 674 young medical staff aged<35 years old from five grade A tertiary hospitals in Beijing as the survey subjects.The questionnaire consists of general information questionnaire,occupational burnout scale and social support rating scale.A total of 674 questionnaires were issued,and 663 valid questionnaires were retrieved.The effective response rate was 98.4%.Results There was a statistically significant difference in the burnout scores of young medical staff of different genders and department(P<0.05).There were statistically significant differences in the social support scores of in-service young medical staff of different ages,titles,marital status,departments,and employment methods(P<0.05).Emotional exhaustion,dehumanization and social support were negatively correlated with social support of various dimensions(r<0,P<0.01),and personal accomplishment was positively correlated with social support of various dimensions(r>0,P<0.01).Gender,department,objective support and utilization of support were related factors that affect emotional exhaustion;objective support and utilization of support could affect dehumanization;objective support,utilization of support,subjective support,and marital status were independent influencing factors of personal accomplishment(P<0.05).Conclusion Increasing the social support can be of help to alleviate the occupational burnout.

关 键 词：职业倦怠 社会支持 医务人员 青年人 影响因素分析 

分 类 号：R192[医药卫生—卫生事业管理]