分层质控和专项质控在超声科质控管理中的应用研究  

Effect of application of hierarchical and special quality control in the quality control management of an ultrasound department

作　　者：郭丹丹[1] 郑宇觐 刘会[1] 武敬平[1] 张波[1] Guo Dandan;Zheng Yujin;Liu Hui;Wu Jingping;Zhang Bo(The Department of Ultrasound Medicine of China-Japan Friendship Hospital,Beijing 100029,China)

机构地区：[1]中日友好医院超声医学科,北京100029

出　　处：《中华健康管理学杂志》2021年第4期385-389,共5页Chinese Journal of Health Management

基　　金：北京协和医学院2019年学科建设(专项建设项目)(清华211项目)(201920102305)。

摘　　要：目的:探索分层质控和专项质控在超声科质控管理中的应用效果。方法:应用分层质控和专项质控的方法分别从基础质控、深层质控、产筛质控、危急值质控四个方面对纳入质控范围的超声报告进行质控。探索分层质控、专项质控实施前、后报告合格率及临床综合满意度的变化。结果:实施分层质控和专项质控后基础质控、深层质控、产筛质控和危急值质控报告合格率均明显上升。临床综合满意度得分[(90.58±1.79)分],高于实施前[(80.37±2.72)分],差异有统计学意义(P<0.01)。结论:实施“分层质控”是提升超声报告质量和临床满意度的有效方法。Objective To explore the effect of the application of hierarchical and special quality control in the quality control management of an ultrasound department.Methods The hierarchical and special quality control method was used to control ultrasonic reports that were related to four quality control areas:basic quality control,deep quality control,obstetrical quality control,and critical value quality control.Changes in the qualified reporting and comprehensive clinical satisfaction rates before and after the implementation of hierarchical and special quality control were examined.Results After the implementation of hierarchical and special quality control,the qualified rates of basic quality control,deep quality control,obstetrical quality control,and critical value quality control increased significantly.The comprehensive clinical satisfaction score was(90.58±1.79)points,which was higher than before the model was applied[(80.37±2.72)points],and the difference was statistically significant(P<0.01).Conclusion The implementation of hierarchical and special quality control measure can effectively improve the quality of ultrasonic diagnoses and comprehensive clinical satisfaction.

关 键 词：超声检查 质量控制 管理 满意度 

分 类 号：R197.323[医药卫生—卫生事业管理]