互联网使用何以影响公众的环境治理满意度?--基于环境问责调节的政府环保形象中介效应分析  

How Does the Use of the Internet Affect Public Satisfaction with Environmental Governance?A Study based on the Mediating Effect of the Government's Environmental Image and the Moderating Effect of Environmental Accountability

作　　者：苏毓淞 汤峰 SU Yusong;TANG Feng

机构地区：[1]清华大学社会科学学院政治学系 [2]清华大学政治学系

出　　处：《社会政策研究》2021年第3期44-63,共20页Social Policy Research

基　　金：清华大学春风基金项目(项目编号:20203080027)。

摘　　要：在国家治理领域,利用公众主观评价极具理论和现实意义。既有研究尝试从网络媒介角度解析公众对环境治理评价的差异,然而其作用机理尚不明晰。本研究立足中国环境治理实践,基于政治逻辑,对互联网使用之于满意度的机制进行实证考察。文章基于CGSS2015的数据,利用有调节的中介效应分析后发现:(1)互联网使用对环境治理满意度存在抑制作用;(2)政府环保形象在互联网抑制性作用过程中发挥部分中介作用,互联网使用影响环保形象进而影响环境治理满意度;(3)环境问责在政府环保形象的中介作用中发挥调节作用,提升了政府环保形象对满意度的增益作用。此外,互联网使用的作用存在鲜明群体差异。关于互联网使用内在机制的发现,对认识互联网影响公众评价国家治理效果和提升公众环境治理满意度有所启示。当然,本文还对数字治理转型下提升公众环境治理满意度有一定政策借鉴意义。In the great practice of socialism with Chinese characteristics,the use of public’s subjective evaluation of the government work is of great theoretical and practical significance.With the advent of the era of digital governance,relevant studies attempt to analyze the differences in the public satisfaction with the governance from the perspective of the internet.However,there are still huge differences in the specific role of the Internet in governance satisfaction,and the systematic analysis of its mechanism needs to be enriched.Based on the practice of environmental governance in China and its political logic,this paper makes a detailed investigation of the mechanism of the effect of the Internet use on the public’s satisfaction with the government’s environmental governance.Through analyzing the data from the CGSS2015,this paper finds that:(1)Internet use has an inhibiting effect on the satisfaction of the Chinese public on environmental governance;(2)the government’s image of environmental protection plays an intermediary role in the process of inhibiting the Internet.The use of the Internet affects the government’s image and thus has an influence on the public’s satisfaction with its environmental governance;(3)environmental accountability plays a moderating role in the intermediating process of establishing the government’s image of environmental protection,which enhances the gain effect of the government’s image on the satisfaction of its environmental governance.This study further reveals the internal mechanism of the role of the Internet in the satisfaction of the government’s governance,and provides implications for the understanding of the Internet in other areas of government governance ratings.Moreover,the findings of this study also have policy implications for improving the public’s satisfaction with environmental governance,fully adhering to the people-centered approach in both theoretical and practical fields,and ultimately promoting the high-quality development of socialism w

关 键 词：互联网使用 环境治理满意度 政府环保形象 环境问责 中介效应 

分 类 号：X32[环境科学与工程—环境工程] D630[政治法律—政治学]