新冠肺炎疫情常态下ICU病房实施预约式云探视管理效果分析  

Effect of appointment cloud visitation management in ICU ward duringregular prevention and control of COVID-19

作　　者：曹拂晓 黄凡[2] 张春梅[1,2] CAO Fuxiao;HUANG Fan;ZHANG Chunmei(The Second Clinical Medical College of Wenzhou Medical University,Wenzhou,Zhejiang 325000,China;The Second Affiliated Hospital of Wenzhou Medical University,Wenzhou,Zhejiang 325027,China)

机构地区：[1]温州医科大学第二临床医学院,温州325000 [2]温州医科大学附属第二医院,温州325027

出　　处：《中国农村卫生事业管理》2021年第8期577-580,共4页Chinese Rural Health Service Administration

基　　金：温州市科技局资助项目(Y20180366)。

摘　　要：目的探讨新冠肺炎疫情期间ICU病房安全有效探视管理模式。方法跟据新型冠状病毒肺炎疫情防控方案要求,采用手机微信视频与时间预约相结合,制定预约式云探视管理模式,完成240例家属对患者的探视。结果患者家属对护理工作的满意度由78.9%提高到91.94%,患者谵妄发生率为16.92%。结论预约式云探视模式符合新冠肺炎疫情期间的陪护管理制度,满足患者及家属的心理需求,有利于患者疾病的治疗和康复,提高患者家属的满意度,降低ICU患者谵妄的发生率。Objective To explore a safe and effective visiting management mode in ICU ward during regular prevention and control of COVID-19 epidemic.Methods According to the requirements of COVID-19 epidemic prevention and control scheme,appointment cloud visitationmode was developed based on WeChat video chat in combination withappointment scheduling,and 240 patients'family members visited the patients.Results Satisfaction of patients'family members with nursing work increased from 78.9%to 91.94%and the incidence of delirium in patients was 16.92%.Conclusions The appointed cloud visitation mode conforms to the care management system during the COVID-19 epidemic,which meets the psychological needs of patients and their family members.It is conducive to the treatment and rehabilitation of patients,improves the satisfaction of patients’family members,and reduces the incidence of delirium in ICU patients.

关 键 词：预约式云探视 疫情常态下 ICU 患者满意度 

分 类 号：R197.3[医药卫生—卫生事业管理] R47[医药卫生—公共卫生与预防医学]