流程再造在精密手术器械管理中的应用效果  

Application effect of process reengineering in the management of precision surgical instruments

作　　者：楼丽琼 刘伟[1] 葛明丽 李淑玲[1] 胡国风[1] 龙含 敖婕奇 LOU Li-qiong;LIU Wei;GE Ming-li;LI Shu-ling;HU Guo-feng;LONG Han;AO Jie-qi(Sterilization and Supply Center,Jiangxi Provincial People′s Hospital,Jiangxi Province,Nanchang 330006,China)

机构地区：[1]江西省人民医院消毒供应中心,江西南昌330006

出　　处：《中国当代医药》2021年第27期195-197,201,共4页China Modern Medicine

基　　金：江西省卫生健康委科技计划(202130104)。

摘　　要：目的探讨流程再造在精密手术器械管理中的应用效果。方法选取2020年7月至12月江西省人民医院处理的5680件精密手术器械作为研究对象,按时间先后分为对照组(2020年7月至9月,2832件)与观察组(2020年10月至12月,2848件)。对照组精密手术器械按普通操作流程进行处理,观察组精密手术器械在对照组的操作流程上进行优化,将精密手术器械从使用、回收到发放整个过程进行细化,两组器械处理步骤相同。比较两组精密手术器械的清洗合格率、器械损坏率及临床科室满意度。结果观察组的精密手术器械清洗合格率(98.38%)高于对照组(92.02%),差异有统计学意义(P<0.05)。观察组的器械损坏率(0.53%)低于对照组(1.31%),差异有统计学意义(P<0.05)。观察组的临床科室满意度优于对照组,差异有统计学意义(P<0.05)。结论精密手术器械再造流程的应用,可以提高精密手术器械再处理质量,降低器械损坏率,提升使用科室满意度,保障患者安全。Objective To explore the application effect of process reengineering in the management of precision surgical instruments.Methods A total of 5680 precision surgical instruments processed by Jiangxi Provincial People′s Hospital from July to December 2020 were selected as the research objects.They were divided into the control group(from July to September 2020,2832 cases)and the observation group(from October to December 2020,2848 cases).The precision surgical instruments in the control group were processed according to the ordinary operating procedures.The precision surgical instruments in the observation group were optimized in the operating procedures of the control group,and the entire process of precision surgical instruments from use,recycling to distribution was refined.The processing steps of two groups were the same.The qualified rate,damage rate and clinical department satisfaction of precision surgical instruments were compared between the two groups.Results The qualified rate of precision surgical instruments cleaning in the observation group(98.38%)was higher than that in the control group(92.02%),and the difference was statistically significant(P<0.05).The device damage rate in the observation group(0.53%)was lower than that in the control group(1.31%),and the difference was statistically significant(P<0.05).The clinical department satisfaction of the observation group was better than that of the control group,and the difference was statistically significant(P<0.05).Conclusion The application of the remanufacturing process of precision surgical instruments can improve the quality of precision surgical instruments reprocessing,reduce the rate of instrument damage,improve the satisfaction of the use of the department,and ensure safety of patients.

关 键 词：流程再造 精密手术器械 消毒供应中心 质量控制 应用效果 

分 类 号：R472.3[医药卫生—护理学]