基于信息系统与组织学习的双元能力构建机制:以华为为例  

Organizational Ambidexterity Building through Information System and Organizational Learning:A Longitudinal Case of Huawei

作　　者：晏梦灵 余艳[2] 董小英[1] YAN Mengling;YU Yan;DONG Xiaoying(iGuanghua School of Management,Peking University,Beijing,100871,China;School of Information,Renmin University of China,Beijing,100872,China)

机构地区：[1]北京大学光华管理学院,北京100871 [2]中国人民大学信息学院,北京100872

出　　处：《信息系统学报》2016年第1期77-92,共16页China Journal of Information Systems

基　　金：国家自然科学基金项目(71371017,71201165)。

摘　　要：动态复杂的竞争环境要求组织在充分利用已有知识的同时积极探索新机会,形成利用与探索并重的双元能力。本文以国内领先的电信设备制造企业华为为案例研究对象,从组织学习理论视角分析案例公司借助信息系统实施项目构建双元能力的历程。研究发现以组织高层为主的战略性学习和以组织基层为主的业务性学习各有分工又相互配合,企业持续学习能帮助其克服信息系统实施阻碍,挖掘系统潜力,并使组织获取不同业务领域的双元能力。Organizational ambidexterity,defined as the simultaneous pursuit of both exploitation and exploration,is essential for organizations'survival and thrive.Although information systems have become pervasive supporting tools in modern organizations,few of them managed to leverage these tools to balance the conflicting demands between exploration and exploitation,yet related academic research is still at an early stage.This study aims to uncover the underlying mechanisms that connect information systems implementation with organizational ambidexterity.By revealing the evolutionary ambidexterity building processes of an outstanding Chinese high-tech firm(Huawei),we found that two distinguished organizational learning processes(i.e.,strategic learning and business learning)play an important role in overcoming obstacles of system implementation and facilitate the case company to cultivate ambidexterity under different internal and external conditions.This study contributes to the ambidexterity literature by advocating information systems and learning activities as important antecedents of ambidexterity.It also offers implications for enterprise practice by identifying and summarizing specific learning activities used by the case company.

关 键 词：组织双元能力 战略性学习 业务性学习 信息系统实施 

分 类 号：C931.6[经济管理—管理学]