“互联网+”产后母婴保健咨询服务项目的构建与初步实施  

Construction and implementation of Internet based counseling services for maternal and infant health

作　　者：许凤 龚一谦 张俊平[2] 覃开舟 丁焱[2] Xu Feng;Gong Yiqian;Zhang Junping;Qin Kaizhou;Ding Yan(School of Nursing,Fudan University,Shanghai 200032,China)

机构地区：[1]复旦大学护理学院,上海200032 [2]复旦大学附属妇产科医院

出　　处：《护理学杂志》2021年第22期83-86,共4页Journal of Nursing Science

基　　金：国家自然科学基金资助项目(71874030);上海申康医院发展中心临床管理优化项目(SHDC12019613)。

摘　　要：目的构建线上产后母婴保健咨询服务项目并探讨其实施效果。方法依托“上海健康云”平台,为出院后产妇提供线上母婴保健咨询服务。结果2019年12月至2021年2月,167例产妇订购此线上服务,服务平台运行良好,例均咨询1.95次/d;抽取46例用户调查使用体验,服务的有用性和便捷性评分分别为(4.65±0.64)分和(4.59±0.76)分,总体满意度(4.59±0.72)分。结论“互联网+”产后母婴保健咨询服务项目可根据需求提供专业、及时、针对性强的线上咨询指导,满足产妇居家母婴保健需求。Objective To construct an Internet based counseling service project for maternal and infant health,and to explore the implementation effect.Methods Based on the"Shanghai Health Cloud Platform",online counseling services were provided for postpartum women after discharge.Results From December 2019 to February 2021,167 postpartum women utilized the online service.The platform run well,with the average consultations being 1.95 times per person per day.The scores of perceived usefulness and convenience were 4.65±0.64 and 4.59±0.76 respectively among 46 users who were selected to report their use experience,and the overall satisfaction score was 4.59±0.72.Conclusion The Internet based counseling service project for maternal and infant health can provide professional,timely and targeted online advices for postpartum women,thus to meet their needs in the postpartum period at home.

关 键 词：互联网+ 产后 母婴保健 咨询服务 产后咨询 

分 类 号：R473.71[医药卫生—护理学]