持续质量改进护理模式对血站采血中献血者反应及血液报废率的影响  

Effect of continuous quality improvement nursing mode on blood donor reaction and blood scrap rate in blood collection

作　　者：彭芳 双莉华 游桂梅 付萍萍 何军 PENG Fang;SHUANG Li-hua;YOU Gui-mei;FU Ping-ping;HE Jun(Department of Office,Fuzhou Central Blood Station,Jiangxi Province,Fuzhou 344000,China;Department of Quality Control,Fuzhou Central Blood Station,Jiangxi Province,Fuzhou 344000,China;Department of Blood Supply Service,Fuzhou Central Blood Station,Jiangxi Province,Fuzhou 344000,China)

机构地区：[1]江西省抚州市中心血站办公室,江西抚州344000 [2]江西省抚州市中心血站质管科,江西抚州344000 [3]江西省抚州市中心血站供血服务科,江西抚州344000

出　　处：《中国当代医药》2021年第35期217-219,共3页China Modern Medicine

基　　金：江西省抚州市指导性科技计划项目(抚科计字[2020]10号第77项)。

摘　　要：目的探究持续质量改进护理模式对血站采血中献血者反应及血液报废率的影响。方法选取2019年10月至2020年10月抚州市中心血站无偿献血的200例献血者为研究对象,按随机数字表法分为两组,每组各100例。对照组实施常规护理,实验组在常规护理的基础上采取持续质量改进护理模式,比较分析两组献血者的护理满意度、不良反应及血液报废率。结果干预后,实验组的总满意度为97.00%,高于对照组的79.00%,差异有统计学意义(P<0.05);实验组的不良反应总发生率为2.00%,低于对照组的12.00%,差异有统计学意义(P<0.05);实验组血液报废率为2.00%,低于对照组的14.00%,差异有统计学意义(P<0.05)。结论持续质量改进护理可有效提高血站采血中献血者的护理满意度,减少献血者的不良反应,并降低血液报废率。Objective To explore the effect of continuous quality improvement nursing mode on the reaction of blood donors and blood scrap rate in blood collection.Methods A total of 200 blood donors who participated voluntary blood donation in Fuzhou Central Blood Station from October 2019 to October 2020 were selected as research objects,and were divided into two groups according to the random number table method,100 cases in each group.The control group received routine nursing,while the experimental group adopted the mode of continuous quality improvement on the basis of routine nursing.The nursing satisfaction,adverse reactions and blood scrap rate of blood donors in the two groups were compared and analyzed.Results After intervention,the total satisfaction of the experimental group was 97.00%,higher than that of the control group(79.00%),the difference was statistically significant(P<0.05).The total incidence of adverse reactions in the experimental group was 2.00%,lower than 12.00%in the control group,and the difference was statistically significant(P<0.05).The blood scrap rate in the experimental group was 2.00%,lower than 14.00%in the control group,and the difference was statistically significant(P<0.05).Conclusion Continuous quality improvement nursing can effectively improve the satisfaction of blood donors in blood collection stations,reduce the adverse reactions of blood donors,and reduce the blood scrap rate.

关 键 词：持续质量改进护理 采血工作 献血者 满意度 不良反应 血液报废率 

分 类 号：R473[医药卫生—护理学]