基于DEMATEL-ISM模型的医药冷链物流质量风险管理影响因素  

Quality Risk Management Influencing Factors of Pharmaceutical Cold Chain Logistics Based on DEMATEL-ISM Model

作　　者：王婧[1] 肖晓钰 WANG Jing;XIAO Xiaoyu(Evergrande School of Management,Wuhan University of Science&Technology,Wuhan 430081,China)

机构地区：[1]武汉科技大学恒大管理学院,湖北武汉430081

出　　处：《物流技术》2022年第1期65-69,共5页Logistics Technology

摘　　要：为加强医药冷链物流质量风险管理,保证药品质量,剖析医药冷链物流的特性,梳理医药冷链物流质量影响因素,运用决策实验室分析法(DEMATEL)和解释结构模型(ISM)探究药品冷链物流质量影响因素之间的相互关系,建立了多层递阶结构模型进行量化研究,并对影响因素分层,确定关键性因素,为企业和政府控制医药冷链药品质量安全管理提供参考。In this paper,to strengthen the quality risk management of pharmaceutical cold chain logistics and ensure drug quality,we analyzed the characteristics of pharmaceutical cold chain logistics,sorted out the factors influencing its quality,and used DEMATEL and ISM to explore the relationship between the influencing factors.Then,we established a multi-level hierarchical structure model for quantitative research,stratified the influencing factors and determined the key factors,providing reference of the management and administration of the quality and safety of drugs in pharmaceutical cold chain.

关 键 词：医药冷链物流 DEMATEL ISM 质量风险管理 

分 类 号：F426.72[经济管理—产业经济] F259.2