我国公民养老服务需求与政策供给匹配研究——基于百度知道、知乎问答平台数据  

Matching Research of Demand for the Elderly Care Service and Policy Supply:Based on the Data of Baidu Knows and Zhihu Q&A Website

作　　者：陈璟浩 陶荣根[3] Chen Jinghao;Tao Ronggen(Research Center of Regional Social Governance and Innovation,Guangxi University,Nanning,530004;Center for the Studies of Information Resources of Wuhan University,Wuhan,430072;School of Management,Lanzhou University,Lanzhou,730000)

机构地区：[1]广西大学区域社会治理创新研究中心,南宁530004 [2]武汉大学信息资源研究中心,武汉430072 [3]兰州大学管理学院,兰州730000

出　　处：《信息资源管理学报》2021年第6期51-62,共12页Journal of Information Resources Management

基　　金：国家自然科学基金项目“国家安全大数据综合信息集成与分析方法”(71790612)研究成果之一。

摘　　要：在当前中国老龄化增速加快的社会背景下,对养老服务领域的供需平衡问题进行深入研究,希冀为进一步改革养老服务供给侧和提高养老服务水平提供参考。在界定养老供需主体的基础上,引入养老服务政策这一中介变量,以此搭建养老服务供需匹配框架和模型,通过对百度知道与知乎等平台中公民养老需求的采集和2005—2019年我国养老政策的梳理,对养老服务需求与政策供给的匹配问题进行实证研究。结果表明,匹配模型能较好地测量养老服务的供需水平,挖掘出养老服务领域存在的政策供给不足、重物质轻精神、服务供给单一等问题。对此本文提出要采取精准分类服务、供需双方加强交流、多样化服务体系等措施来改善养老服务供给。In the current social background of accelerating aging growth in China,the article conducts indepth research on the balance of supply and demand in the field of elderly care services,hoping to provide a reference for further reforming the supply side of elderly care services and improving the level of elderly care services.On the basis of defining the main body of the elderly care supply and demand,the intermediary variable of the elderly care service policy is introduced to build a framework and model for matching the supply and demand of elderly care services,and then through the collection of citizens’elderly care needs in Baidu Knows,Zhihu and other online platforms and the review of China's pension policy from 2005-2019,an empirical research was conducted on the matching between the demand for pension services and policy supply.The results show that the matching model can better measure the level of supply and demand of elderly care services,and unearth the problems of insufficient policy supply in the elderly care service field,emphasizing material over spirit,and single service supply.Measures such as adopting precise classification of services,strengthening communication between supplier and demand side,and diversifying the service systems,are proposed to improve the supply of elderly care services.

关 键 词：养老服务 养老政策 供需匹配 数据分析 

分 类 号：TP311.13[自动化与计算机技术—计算机软件与理论] D669.6[自动化与计算机技术—计算机科学与技术]