高校学生使用学术搜索引擎的用户体验影响因素实证研究  

An Empirical Study on the Influence Factors of the User Experience of University Students Using Academic Search Engines

作　　者：曹树金[1] 王雅琪 卢光栩 CAO Shujin;WANG Yaqi;LU Guangxu(School of Information Management,Sun Yat-sen University,Guangzhou 510006;Huawei Technologies Co.,Ltd.,Shenzhen 518129)

机构地区：[1]中山大学信息管理学院,广州510006 [2]华为技术有限公司,深圳518129

出　　处：《科技情报研究》2022年第1期34-45,共12页Scientific Information Research

摘　　要：[目的/意义]研究搜索引擎使用过程中影响交互的因素与用户体验之间的关系,对学科领域情报的准确获取,提高科研效率,促进学科发展具有重要意义。[方法/过程]本研究选取百度学术搜索引擎作为对象,基于FMP交互模型构建学术搜索引擎交互因素影响用户体验模型,通过问卷采集数据,研究影响学术搜索引擎用户体验的交互因素。[结果/结论]研究发现:检索功能交互和检索内容交互对用户体验有显著影响,且内容交互对用户体验的影响程度大于功能交互;检出结果的分类、排序、快捷引用等操作功能对检索功能交互和检索内容交互有显著影响;检索界面设计对检索内容交互影响显著;检索过程中辅助定向功能对检索功能交互有显著影响。[Purpose/significance]The study focusing on the relationship between the affecting interaction factors and user experience during the use of search engines,is of great significance for the accurate acquisition of information in the subject area,also can improve the efficiency of research,and promote the development of the subject.[Method/process]This research selects Baidu academic search engine as the object.In order to study the interaction factors that affect academic search engine user experience,we build a model of academic search engine interaction factors affecting user experience based on the FMP interaction model,and collect data through questionnaires.[Result/conclusion]We found that:retrieval function interaction and retrieval content interaction have a significant impact on user experience,and content interaction has a greater impact on user experience than functional interaction;operational functions such as classification,sorting,and quick citation of detected results have an impact on retrieval Functional interaction and retrieval content interaction;the design of the retrieval interface has a significant impact on the interaction of the retrieval content;the auxiliary orientation function during the retrieval process has a significant impact on the interaction of the retrieval function.

关 键 词：情报检索 学术搜索引擎 用户体验 交互理论 结构方程模型 

分 类 号：G354.2[文化科学—情报学]