我国跨境电子商务纠纷在线解决机制的发展与完善  

Development and Improvement of Online Dispute Resolution of Cross-border E-commerce in China

作　　者：刘艳娜[1] 郭艳芳 LIU Yanna;GUO Yanfang(college of humanities and law,Yanshan University,Qinhuangdao 066004,China)

机构地区：[1]燕山大学文法学院,河北秦皇岛066004

出　　处：《燕山大学学报（哲学社会科学版）》2022年第1期72-79,共8页Journal of Yanshan University:Philosophy and Social Science

基　　金：河北省法学会项目“我国跨境电子商务在线纠纷解决机制的发展与完善”(HBF〔2021〕B029)最终成果。

摘　　要：网络信息技术的发展与跨境电子商务的繁荣带来了大量在线纠纷,在“快速、高效、低成本”成为解决在线纠纷的客观需求之际,在线纠纷解决机制(ODR)应运而生。ODR机制发端于美国,近年来,随着网络信息技术的发展,国内外有关ODR的实践更为深入。但在运用ODR解决跨境电子商务纠纷时,仍面临着缺乏统一平台、管辖权争议、法律适用冲突、证据相关活动面临挑战与结果执行的困难,如何解决这些问题,对我国ODR建设具有重要意义。With the development of network information technology and the prosperity of cross-border e-commerce, a large number of online disputes have surged consequently,and the Online Dispute Resolution (ODR) has emerged in response to the demand of “fast,efficient and low-cost” dispute resolution. ODR originated in the United States, and recent years have seen more and further practice of ODR at home and abroad due to the development of network information technology. However,when it is used to resolve cross-border e-commerce disputes,it is still confronted with problems, such as the lack of a unified platform,jurisdictional disputes,conflicts of law application,challenges to evidential-related activities and difficulties in the implementation of results. Finding solutions to these problems is of great significance to the construction of China’s ODR.

关 键 词：跨境电子商务 在线纠纷 在线纠纷解决机制 ODR 

分 类 号：C93[经济管理—管理学]