数字乡村战略下基层阅读服务协同治理现状与对策--以湖北省7县(市)130村为例  

Present Situations and Countermeasures of Collaborative Governance of Grassroots Reading Services Under the Digital Villages Strategy:A Survey from 130 Villages in 7 Counties (Cities) in Hubei Province

作　　者：谢娟[1] 李雪 李红[1] 张小雨 秦霞 Xie Juan;Li Xue;Li Hong;Zhang Xiaoyu;Qin Xia(Hubei Province Library,Wuhan 430070;Xiamen University Library,Xiamen 361005;School of Information Management,Central China Normal University,Wuhan 430079)

机构地区：[1]湖北省图书馆,武汉430070 [2]厦门大学图书馆,厦门361005 [3]华中师范大学信息管理学院,武汉430079

出　　处：《图书情报工作》2022年第3期26-35,共10页Library and Information Service

基　　金：国家新闻出版署出版融合发展(四川新华)重点实验室课题“数字乡村战略背景下全民阅读协同服务平台构建研究”(项目编号:KT2020018)研究成果之一。

摘　　要：[目的/意义]关注乡村阅读服务协同治理,提高协同治理水平,进而提高乡村层面的基层阅读服务效能。[方法/过程]在湖北省范围内面向乡村居民和阅读服务提供者开展问卷调查,并基于K.Emerson和T.Nabatchi提出的协同治理整合框架对调查结果进行分析,发现乡村层面基层阅读服务协同治理的现状、存在问题。[结果/结论]分析发现:乡村阅读服务协同治理还处于比较低的层次。关于协同治理系统环境,存在相关政策、法律向下传达不足,阅读服务资源尤其是数字资源下沉不足,阅读服务人员文化水平不够,乡村缺乏阅读氛围,乡村居民对阅读服务缺乏信任等问题。关于协同治理的驱动力,各服务主体之间缺乏交流导致不确定性存在,相互依赖缺乏协调性,缺乏激励机制,服务主体跨部门(组织)的领导力不足等问题。关于协同治理动力,存在原则性接触机械且不够系统,基于理解和信任的共同动机作为行为意愿不够强烈,基层联合行动能力不足等问题。基于此,提出依托数字阅读服务平台的乡村阅读服务协同治理框架及相应的行动对策。[Purpose/significance]Focusing on the collaborative governance of rural reading services can improve the level of collaborative governance,and the effectiveness of rural-level grassroots reading services.[Method/process]A questionnaire survey for rural residents and reading service providers was carried out in Hubei Province.And based on the integrative framework for collaborative governance proposed by Emerson and Nabatchi,the survey results were analyzed,and the status quo and existing problems of collaborative governance of Grassroots reading services at the rural level were found.[Result/conclusion]The results show collaborative governance of rural reading services is still at a low level.Regarding the collaborative governance system environment,there are problems such as insufficient downward communication of relevant policies and laws,insufficient reading service resources,especially digital resources,insufficient education of reading service personnel,insufficient rural reading atmosphere,and insufficient trust of rural residents in reading services.Regarding the drivers of collaborative governance,there are problems such as the lack of communication between service bodies,which leads to uncertainty,interdependence lack of coordination,lack of incentive mechanisms,and insufficient leadership across departments and organizations.Regarding the collaborative governance dynamics,there is a mechanical and not systematic enough principled contact,not strong enough common motivation based on understanding and trust as willingness to act,and insufficient capacity for joint action at grassroots level.On the basis of above,a collaborative governance framework for rural reading services based on digital reading service platforms and corresponding action strategies are proposed.

关 键 词：乡村阅读服务 基层阅读服务 协同治理 数字乡村战略 数字阅读服务 

分 类 号：G252[文化科学—图书馆学]