基于扫码支付的用户感知提升研究  

Research on user perception improvement based on scan code payment

作　　者：陈游 CHEN You(China Mobile Group GUANDDONG CO.,LTD GUANDZHOU Branch,Guangzhou Guangdong 510630)

机构地区：[1]中国移动通信集团广东有限公司广州分公司,广东广州510630

出　　处：《长江信息通信》2022年第6期177-180,共4页Changjiang Information & Communications

摘　　要：通过信令提取扫码支付的域名,从单个小区和全网分析发现,无线网络出现异常时是影响扫码支付业务感知差的关键因素;鉴于此,针对特定场景(例如高支付小区),可以通过QoS技术对访问扫码支付IP的用户调度优先级提高,从而用户扫码支付业务感知得到提升。通过从核心网KQI、现场实测和关键指标波动数据显示,应用效果是有效的。The domain name of scan payment is extracted by signaling, and the key factors affecting the poor perception of scan payment service are found by analyzing the single cell and the whole network when the wireless network is abnormal.In view of this, in specific scenarios(such as high-payment cell), QoS technology can be used to improve the scheduling priority of users accessing the IP address of scanning code payment, so that users’ perception of scanning code payment service can be improved.The results of KQI, field measurement and key index fluctuation data show that the application effect is effective.

关 键 词：二维码支付 QOS 信令分析 大数据挖掘 感知指标 

分 类 号：TP311[自动化与计算机技术—计算机软件与理论]