医务人员对某三甲医院科研沟通管理机制的满意度调查分析  

Satisfaction survey of medical staff to the scientific research communication management mechanism of a tertiary hospital

作　　者：张宝帅[1] 寇钰 张馨予[2] 马菲[2] 叶颖 Zhang Baoshuai;Kou Yu;Zhang Xinyu;Ma Fei;Ye Ying(Scientific Research Department,the Second Hospital of Tianjin Medical University,Tianjin 300211,China;School of public health,Tianjin Medical University,Tianjin 300070,China;Science and Technology Department,Tianjin Medical University,Tianjin 300070,China)

机构地区：[1]天津医科大学第二医院科研科,300211 [2]天津医科大学公共卫生学院,300070 [3]天津医科大学科技处,300070

出　　处：《中华医学科研管理杂志》2022年第3期216-223,共8页Chinese Journal of Medical Science Research Management

基　　金：天津市教委社科重大项目(2020JWZD39);天津市卫健委科技人才培育项目(KJ20074)。

摘　　要：目的为提高医院科研沟通交流管理水平、提升医院管理效能,调查某三甲医院医务人员对医院科研沟通交流管理机制的满意度,以探讨其影响因素,并为完善科研沟通交流管理制度提供参考依据。方法选取天津市某三甲医院作为问卷调查单位,采用单纯随机抽样的方法,抽取233人,对其开展沟通交流管理机制满意度的问卷调查,采用SPSS 23.0软件对资料进行单因素卡方检验和多因素Logistic回归分析。结果参与调查的233名员工总体满意度为88.4%,单因素卡方检验结果显示不同年龄、"科管人员主动沟通"、"沟通频率"、"沟通机制起到作用认识"、"对沟通机制的了解"、"与上级管理层的交流情况"、"团队中的交流机制"、"医院其他团队和部门的交流机制"、"对工作团队计划和进展的了解程度"、"获得科研信息的形式"、"获得科研信息的需求"和"对科研信息的态度"等项目与满意度的关联有显著统计学意义(P<0.05)。多因素Logistic回归分析结果表明"科管人员主动沟通"(OR=0.129,95%CI:0.020-0.851)、"中等频率的沟通频率"(OR=0.254,95%CI:0.068-0.951)、"沟通机制能确保得到大部分消息"(OR=0.073,95%CI:0.010-0.563)、"与上级管理层有良好的沟通交流"(OR=0.044,95%CI:0.005-0.361)和"团队中有良好的交流机制"(OR=0.039,95%CI:0.008-0.200)是医务人员满意度的保护因素。结论该三甲医院医务人员对医院科研沟通交流管理机制的总体满意度较高,但仍需加强沟通交流机制的普及,进行适度频率的沟通,要重视团队交流在医院科研交流管理机制中起到的作用。通过各种方式以及激励手段,提高医务人员对医院科研沟通交流管理机制的满意度,提高科研效率,多出成果,为医院创造更大的价值。Objective In order to improve the hospital scientific research communication management level,enhance the efficiency of hospital management,a survey on the satisfaction of the scientific research communication management mechanism among the medical employees in a third-grade hospital was conducted to explore its influencing factors,as well as to provide reference for improving the scientific research communication management system.Methods A third grade hospital in Tianjin was selected as the questionnaire survey unit,233 people were selected by stratified sampling method to conduct the questionnaire survey on their satisfaction with the communication management mechanism.SPSS 23.0 was used for single factor chi-square test and multivariate Logistic regression analysis.Results The overall satisfaction of 233 employees surveyed was 88.4%.Single factor chi-square test results showed that different age,″research managers actively communicate″,″frequency″,"understanding the role of communication mechanisms″,″understanding of the mechanisms of communication″,″communication with senior management leadership″,″communication mechanism in the team″,″communication mechanism with other hospital team and departments″,″familiar of the team plans and work progress″,″form of obtaining scientific research information″,″demands for obtaining scientific research information″,″attitude towards scientific research information″and other items had statistically significant association with satisfaction(P<0.05).Multivariate Logistic regression analysis results showed that″Science management personnel actively communicate″(OR=0.129,95%CI:0.020-0.851),″medium frequency of communication frequency″(OR=0.254,95%CI:0.068-0.951),″communication mechanism can ensure that most of the information is received″(OR=0.073,95%CI:0.010-0.563),″Good communication with superior management leadership″(OR=0.044,95%CI:0.005-0.361),″Good communication mechanism in team″(OR=0.039,95%CI:0.010-0.563)

关 键 词：科研沟通管理机制 满意度 影响因素 三甲医院 

分 类 号：R197.323[医药卫生—卫生事业管理]