基于用户体验的智能肥皂盒设计研究  

Design and Research of Soap Box Based on Kano and KJ Method

作　　者：尹洪[1] 黎彦婷 YIN Hong;LI Yan-Ting(School of architecture and design,Nanchang University,Jiangxi Nanchang 330000,China)

机构地区：[1]南昌大学建筑与设计学院,江西南昌330000

出　　处：《包装工程》2022年第14期296-301,共6页Packaging Engineering

摘　　要：目的从用户实际使用需求角度出发,设计一款在使用过程中不会造成边角浪费且具有创新性交互方式的智能肥皂盒。方法从情感化设计的层面进行研究,将用户行为的调研数据作为对产品功能需求设计的依据,并运用层次分析法即(AHP)分析法,将用户需求进行整理归纳得出产品功能需求层级属性,加以权重计算找到亟须解决的问题,为设计提供数据支撑,对其中的技术问题,构建产品技术矛盾质量屋,将具体的设计问题抽象转化为TRIZ理论中的39个通用工程参数,通过矛盾矩阵得出技术矛盾的解决方法,对应TRIZ 40项发明原理逐一突破。结果从用户对肥皂盒使用需求角度出发,并运用TRIZ理论发明方法,可在较大程度上对设计师给予指导性意见,保障了设计的科学性。This paper aims to design a smart soap dish that does not waste corners during use and has innovative interactions from the point of view of actual user needs. This paper adopts to research from the level of emotional design,take the survey data of user behavior as the basis for the design of product functional requirements, and use the Analytic Hierarchy Process(AHP) analysis method to organize and summarize user needs to obtain the hierarchical attributes of product functional requirements, Furthermore, it calculates the weights to find the urgent needs to be solved, and provides data support for the design. For the technical problems, this study builds a quality house of product technical contradictions, and abstracts the specific design problems into 39 general engineering parameters in TRIZ theory. Through the contradiction matrix A solution to technical contradictions is obtained, and breakthroughs are made one by one corresponding to the 40 invention principles of TRIZ. In conclusion, by applying the TRIZ invention method from the perspective of users’ needs for daily use of soap boxes, it can give guidance to designers to a large extent, and ensure scientific nature for the design.

关 键 词：正用户体验 AHP 用户需求 肥皂盒设计 

分 类 号：TB472[一般工业技术—工业设计]