论医疗纠纷人民调解中的“模糊处理”  

On the fuzzy processing in people’s mediation of medical dispute

作　　者：陈加乙 Chen Jiayi(Faculty of Political Science,East China Normal University,Shanghai 200241,China)

机构地区：[1]华东师范大学政治学系,上海200241

出　　处：《中国卫生法制》2022年第4期84-90,共7页China Health Law

摘　　要：“模糊处理”是一些地区的医疗纠纷人民调解委员会在实践中探索出的一种调解工作方式。“模糊处理”的核心在于搁置医患双方关于责任认定的争议,直接就当事人的核心诉求在法律的框架下展开协商。“模糊处理”具有及时回应诉求、维护社会和谐、节省医疗纠纷处理成本、创新社会治理思路等方面的社会治理意义,但也面临难以全面掌握证据材料、调解员专业素养有限、医患沟通存在信任困境、第三方利益因素潜在影响等问题。对此需要从法律、诉调衔接机制、行政部门的监督指导、医调委运作规范性等方面进行完善,从而进一步推动医疗纠纷人民调解工作的开展。In some of places of our country,people’s mediation committee of medical disputes adopts“fuzzy processing”to mediation.Guided by the laws and regulations,the core part of“fuzzy processing”is to shelve disagreement about division of responsibilities in negotiation.The advantages of“fuzzy processing”is responding to requirements of patients in time,maintaining social harmony,saving costs of dealing with medical disputes and innovating thinking of social governance.However,“fuzzy processing”is faced with some problems,such as evidence materials are not comprehensive,the abilities of mediator is limited,trust dilemma and the influence of third party’s interest.To deal with these problems,what should be done is to perfect laws and regulations,build connections between mediation and lawsuit,strengthen supervision and professional guidance of administrations and make operation of people’s mediation committee normative.

关 键 词：医疗纠纷 人民调解 “模糊处理” 社会治理 社会和谐 

分 类 号：D902[政治法律—法学理论]