Efcient MCDM Model for Evaluating the Performance of Commercial Banks: A Case Stud  

作　　者：Mohamed Abdel-Basset Rehab Mohamed Mohamed Elhoseny Mohamed Abouhawash Yunyoung Nam Nabil M.AbdelAziz 

机构地区：[1]Faculty of Computers and Informatics,Zagazig University,Zagazig,44519,Egypt [2]Department of Computational Mathematics,Science,and Engineering(CMSE),Michigan State University,East Lansing,MI,48824,USA [3]Department of Mathematics,Faculty of Science,Mansoura University,Mansoura,35516,Egypt [4]Department of Computer Science and Engineering,Soonchunhyang University,Asan,31538,Korea

出　　处：《Computers, Materials & Continua》2021年第6期2729-2746,共18页计算机、材料和连续体（英文）

基　　金：supported by Korea Institute for Advancement of Technology(KIAT)grant funded by the Korea Government(MOTIE)(P0012724,The Competency Development Program for Industry Specialist);the Soonchunhyang University Research Fund。

摘　　要：Evaluation of commercial banks(CBs)performance has been a signicant issue in the nancial world and deemed as a multi-criteria decision making(MCDM)model.Numerous research assesses CB performance according to different metrics and standers.As a result of uncertainty in decision-making problems and large economic variations in Egypt,this research proposes a plithogenic based model to evaluate Egyptian commercial banks’performance based on a set of criteria.The proposed model evaluates the top ten Egyptian commercial banks based on three main metrics including nancial,customer satisfaction,and qualitative evaluation,and 19 subcriteria.The proportional importance of the selected criteria is evaluated by the Analytic Hierarchy Process(AHP).Furthermore,the Technique for Order of Preference by Similarity to Ideal Solution(TOPSIS),Vlse Kriterijumska Optimizacija Kompro-misno Resenje(VIKOR),and COmplex PRoportional ASsessment(COPRAS)are adopted to rank the top ten Egyptian banks based on their performance,comparatively.The main role of this research is to apply the proposed integrated MCDM framework under the plithogenic environment to measure the performance of the CBs under uncertainty.All results show that CIB has the best performance while Faisal Islamic Bank and Bank Audi have the least performance among the top 10 CBs in Egypt.

关 键 词：Commercial banks UNCERTAINTY MCDM AHP TOPSIS VIKOR COPRAS hybrid systems 

分 类 号：TN9[电子电信—信息与通信工程]