旅游调庭——广电数字化改革应用  

Tourism Court Adjustment——Digital Reform and Application Based on Set-top Box

作　　者：戴江南 丁怡天 DAI Jiangnan;DING Yitian(Taizhou Radio and TV Network Co.,Ltd,Taizhou 318000,China)

机构地区：[1]台州广电网络有限公司,浙江台州318000

出　　处：《中国有线电视》2022年第8期35-38,共4页China Digital Cable TV

摘　　要：在浙江省数字化改革浪潮中,台州广电网络有限公司充分利用广电资源,开发建设了台州文旅“数字智控舱”集成应用平台,其中“旅游调庭”应用场景结合广电机顶盒,利用手机端、计算机端、电视端3端联动,对台州市文化与广电旅游体育局在旅游行业的业务咨询、投诉处理等工作进行了流程再造和闭环处理,实现了与多部门业务的多跨协同。In the wave of digital reform in Zhejiang Province,Taizhou Radio and Television Network Co.,Ltd made full use of radio and television resources to develop and build an integrated application platform for Taizhou Cultural Tourism“Digital Intelligent Control Cabin”.The computer terminal and the TV terminal are linked,and the process reengineering and closed-loop processing of the Taizhou Culture,Radio,Television,Tourism and Sports Bureau's business consultation and complaint handling in the tourism industry have been carried out,and multi-span collaboration with multi-departmental businesses has been realized.

关 键 词：数字化改革 旅游调庭 机顶盒 

分 类 号：TN948.7[电子电信—信号与信息处理]