医务人员职业倦怠情况与人文关怀需求的调查分析  

Investigation and analysis of job burnout and humanistic care demand of hospital staff

作　　者：刘婷婷[1] 王利飞[1] 赵奇胜 李凤 龚爱军[1] 斯琴[1] 郑旭东[1] LIU Tingting;WANG Lifei;ZHAO Qisheng;LI Feng;GONG Aijun;SI Qin;ZHENG Xudong(Aviation General Hospital,Beijing 100028,China;不详)

机构地区：[1]航空总医院,北京100012 [2]中国航空工业集团有限公司,北京100028

出　　处：《实用医学杂志》2022年第15期1954-1959,共6页The Journal of Practical Medicine

基　　金：中国航空工业集团公司职工人文关怀与健康关爱课题。

摘　　要：目的通过调查医务人员职业倦怠现状及影响因素,了解其身心健康状态,为探索医务人员人文关怀与健康关爱路径提供依据。方法采用自编基本情况问卷、MBI-GS职业倦怠量表,调查某三级综合医院350名医务人员。采用独立样本t检验、单因素方差分析、logistic回归分析、词频分析进行统计。结果职业倦怠总体检出率为67.84%。情绪衰竭、去个性化、成就感低落维度,中、重度检出率分别为17.84%、7.02%、44.15%。不同人口学特征的医务人员职业倦怠检出差异有统计学意义(P<0.05)。logistic回归分析结果显示,工作压力是职业倦怠发生的主要危险因素(OR=3.312,95%CI:1.895~5.79,P<0.01)。词频调查结果显示,医务人员对人文关怀需求较高。结论医务人员存在不同程度的职业倦怠,需要加强对高风险人员的关注,建立人文关怀与健康关爱支持体系。Objective To investigate the status and influencing factors of medical staff job burnout,as well as to understand medical staff physical and mental health status,in order to provide a foundation for hospitals to implement humanistic care and health care for medical staff.Methods A total of 350 medical staff members from a tertiary general hospital were interviewed using a self-completion basic situation questionnaire and the MBI-GS burnout scale.342 questionnaires were effectively collected and statistically analyzed by the independent sample T test,one-way AN OVA,Pearson correlation analysis,multiple linear regression analsis and word frequency analysis.Results The score of emotional exhaustion in the three dimensions of job burnout was(2.003±1.167),and the detection rates of mild,moderate,and severe were 82.16%,15.21%and 2.63%,respectively.The deindividuation score was(1.262±1.085),The score of emotional exhaustion in the three dimensions of job burnout was(2.003±1.167),and the detection rates of mild,moderate,and severe were 82.16%,15.21%and 2.63%,respectively.With the detection rates of mild,moderate and severe were 92.98%,5.56%and 1.46%,respectively.The score of low sense of personal achievement was(2.232±1.366),and the detection rates of mild,moderate and severe were55.85%,42.10%and 2.05%,respectively.The burnout scores of medical staff with different demographic characteristics were significantly different(P<0.05).Burnout was found to be significantly related to gender,age,marital status,education level,job position,working years,work pressure,and self-health status(P<0.01).A linear relationship existed between gender,marital status,education level,job position,job pressure,physical health status,and job burnout.According to the results of a word frequency survey,medical staff have a high demand for humanistic care activities organized by hospitals.Conclusion Medical personnel experience varying degrees of job burnout.Health workers who are at high risk of burnout require extra care.Take reasonable mea

关 键 词：职业倦怠 医务人员 人文关怀 

分 类 号：R195[医药卫生—卫生统计学]