基于KANO-AHP-QFD的水果物流周转箱设计研究  

The Design of Fruit Logistics Turnover Box Based on KANO-AHP-QFD

作　　者：吕中意[1] 杨波[1] 陈云 LYU Zhong-yi;YANG Bo;CHEN Yun(The Engineering&Technical College of Chengdu University of Technology,Sichuan Leshan 614000,China)

机构地区：[1]成都理工大学工程技术学院,四川乐山614000

出　　处：《包装工程》2022年第18期95-103,共9页Packaging Engineering

基　　金：成都理工大学工程技术学院研究基金项目(C112019028);成都市哲学社会科学重点研究基地项目(CCRC2022-1);工业设计产业研究中心基金资助项目(GYSJ18-039)。

摘　　要：目的对水果物流周转箱用户需求进行梳理分析,将需求转化为具体设计要素、质量特性,并据此完成该类产品创新设计。方法基于KANO模型,确定水果物流周转箱在不同应用场景下的用户需求,建立需求框架;应用层次分析法(AHP)对需求框架进行分析,建立包含权重的需求层次结构;基于质量功能配置理论(QFD),确立用户需求与质量特性关系,建立QFD质量屋;以发散性创新、聚合性优化递进方式进行水果物流周转箱设计。结果建立了准确度和客观性高的水果物流周转箱用户需求框架及QFD质量屋,完成了合理、易用的创新设计方案。结论对KANO、AHP、QFD方法的综合应用,能更科学地挖掘用户需求,发现产品需要改进的问题;基于综合方法设计的水果物流周转箱,能为该类产品创新提供新思路,为农业物流供应链优化提供最小单元新方案。The paper aims to convert the demand into specific design elements and quality characteristics,and com-plete the innovative design of such products according to the study and analysis of users demand of fruit logistics turnover box.Based on KANO model,determine the user demand of fruit logistics turnover box in different scenarios and establish the demand framework.Apply the Analytic Hierarchy Process(AHP)to analyze the demand framework and establish the demand hierarchy structure with weight.Based on the Quality Function Deployment Theory(QFD),establish the rela-tionship between user demand and quality characteristics,and the QFD House.Design the fruit logistics turnover box with divergent innovation and progressive optimization.The user requirement framework and QFD house for fruit logistics box with high accuracy and objectivity was established,and a reasonable and easy-to-use innovative design solution was completed.The comprehensive application of KANO,AHP and QFD methods can excavate users'demand more scientifi-cally and find the problems that need to be improved.The fruit logistics turnover box designed by the integrated method can provide a new idea for the product innovation and a new scheme for the optimization of agricultural logistics supply chain.

关 键 词：物流包装 水果周转箱 KANO AHP QFD 创新设计 

分 类 号：TB482[一般工业技术—包装工程] TB472