广州地区成分献血模式转型效果的对比研究  

Comparative study of the walk-in and appointment mode of apheresis platelets donation in Guangzhou

作　　者：陈晓文[1] 刘宇健[1] 李晓帆[1] 钟笔 任俊[1] 李繁海 林绮文[1] 付涌水[1] 陈会友[1] CHEN Xiaowen;LIU Yujian;LI Xiaofan;ZHONG Bi;REN Jun;LI Fanhai;LIN Qiwen;FU Yongshui;CHEN Huiyou(Guangzhou Key Laboratory of Blood Safety,Guangzhou Blood Center,Guangzhou 510095,China)

机构地区：[1]广州血液中心广州市血液安全重点实验室,广东广州510095

出　　处：《中国输血杂志》2022年第8期840-843,共4页Chinese Journal of Blood Transfusion

基　　金：广州市医学重点学科(2021~2023年)。

摘　　要：目的探讨成分献血模式转型对成分血捐献、献血者保留和献血服务质量的影响。方法采用对比研究方法,比较预约献血模式转型前后捐献成分血的无偿献血者人次、献血量、初次献血率、重复献血率、固定献血者转化率和满意度等情况;对献血模式转型前后成分血献血者随机发放调查问卷,统计献血者对预约献血的评价。结果采取预约献血模式后献血人数为30193人,较转型前增长41.93%(8920/21273);献血次数为119143人次,较转型前增长93.66%(57622/61521);献血量为212717个治疗单位,较转型前增长103.12%(107990/104727);重复献血率为53.56%(16172/30193),较转型前增长15.43%;初次献血人数为15,949人,较转型前增长57.93%(5850/10099);固定献血者转化率为37.86%(6039/15949),较转型前增长8.84%;献血者对预约献血模式满意度达到99.81%;献血环境、等候时间的满意度均较转型前有明显的提高。结论预约献血模式对成分献血量增长、固定献血者队伍的扩大和成分献血服务质量的改善具有促进作用。Objective To discuss the influence of apheresis platelets donation mode transformation,from walk-in to appointment,on apheresis platelets donation,donor retention and donation service quality.Methods The comparative research method is used to compare the number of apheresis platelets donors,blood donation units,rate of first-time blood donation,rate of repeated blood donation,conversion rate of fixed whole blood donors and satisfaction rate before and after the transformation of donation model.Questionnaires were randomly distributed to apheresis platelets blood donors before and after the transformation to study the evaluation of appointment mode.Results In comparison with walk-in mode,the number of blood donors after adopting the appointment mode was 30193,with 41.93%(8920/21273)increase;number of blood donations was 119143,with 93.66%(57622/61521)increase;platelet donation was 212717 treatment units,with 103.12%(107990/104727)increase;rate of repeated blood donation was 53.56%(16172/30193),with 15.43%increase;the number of first-time donors was 15949,with 57.93%(5850/10099)increase;the conversion rate of fixed whole-blood donors was 37.86%(6039/15949),with 8.84%increasement;the satisfaction of appointment mode reached 99.81%,with significantly improved satisfaction with blood donation environment and waiting time.Conclusion The appointment mode of apheresis platelet donation has a promoting role in the increase of apheresis platelets donation,the improvement of solid blood donors and the quality of apheresis platelets donation services.

关 键 词：成分献血 预约献血模式 无偿献血 

分 类 号：R193.3[医药卫生—卫生事业管理]