持续质量改进在健康体检管理中的应用价值  

Application value of continuous quality improvement in health examination management

作　　者：翟诗卉 ZHAI Shihui(Department of Health Management,General Hospital of the Northern Theater Command of the Chinese People′s Liberation Army,Liaoning Province,Shenyang110000,China)

机构地区：[1]中国人民解放军北部战区总医院健康管理科,辽宁沈阳110000

出　　处：《中国当代医药》2022年第27期149-151,共3页China Modern Medicine

摘　　要：目的探讨持续质量改进在健康体检管理中的应用效果。方法选取2019年3月至2021年2月在中国人民解放军北部战区总医院进行健康体检的120例体检者作为研究对象,采用时间分组的方法将其分为对照组和观察组,每组各60例。对照组纳入时间为2019年3月至2020年2月,采用常规健康体检管理;观察组纳入时间为2020年3月至2021年2月,采用持续质量改进健康体检管理。比较两组体检者的体检时间、插队情况、焦虑和抑郁情绪评分、体检满意情况。结果观察组体检者的体检时间短于对照组,插队率、焦虑自评量表(SAS)评分、抑郁自评量表(SDS)评分低于对照组,差异有统计学意义(P<0.05)。观察组的体检总满意率高于对照组,差异有统计学意义(P<0.05)。结论在健康体检管理中应用持续质量改进效果显著,能有效地缩短体检所需时间,减少插队的情况发生,改善体检者的心理状态,临床价值较高,建议广泛推广。Objective To explore the application effect of continuous quality improvement in health examination management.Methods A total of 120 physical examination subjects who underwent physical examination in the General Hospital of the Northern Theater Command of the Chinese People′s Liberation Army from March 2019 to February 2021 were selected as the research objects,and they were divided into the control group and the observation group by time grouping method,with 60 cases in each group.Patients in the control group were enrolled from March 2019 to February 2020 and underwent routine physical examination.Patients in the observation group were enrolled from March 2020 to February 2021,and the continuous quality improvement health examination management was adopted.The physical examination time,queue-jumping,anxiety and depression scores and physical examination satisfaction were compared between the two groups.Results The physical examination time of the observation group was shorter than that of the control group,and the queue jumping rate,self-rating anxiety scale(SAS)score and self-rating depression scale(SDS)score were lower than those of the control group,and the differences were statistically significant(P<0.05).The total satisfaction rate of physical examination in the observation group was higher than that in the control group,and the difference was statistically significant(P<0.05).Conclusion The application of continuous quality improvement in the management of health check-up has a significant effect,which can effectively shorten the time required for check-up,reduce the occurrence of queue cutting,and improve the psychological state of check-ups.The clinical value is high,and it is recommended to be widely promoted.

关 键 词：持续质量改进 健康体检 健康管理 应用价值 

分 类 号：R194.3[医药卫生—卫生事业管理]