自我表现还是自我防卫?职场负面八卦对八卦目标行为策略的影响机制  

Self-Defense or Self-Presentation?The Mechanisms of How Workplace Negative Gossip Affects Targets’Behaviors

作　　者：朱千林 魏峰[1] Zhu Qianlin;Wei Feng(School of Economics and Management,Tongji University,Shanghai,200092)

机构地区：[1]同济大学经济与管理学院,上海200092

出　　处：《心理科学》2022年第3期672-678,共7页Journal of Psychological Science

基　　金：国家自然科学基金青年科学基金项目(72102214)的资助。

摘　　要：基于社会认知自我调节理论,本研究探讨了职场负面八卦对八卦目标行为的影响机制。对214份员工和领导配对问卷的分析结果表明:羞愧在关于自身的职场负面八卦和印象管理、职场排斥之间起中介作用;关于同事的职场负面八卦对羞愧的中介效应起到调节作用,关于同事的职场负面八卦越弱,关于自身的职场负面八卦通过羞愧对印象管理及职场排斥的预测更加明显。The term“workplace negative gossip”refers to informal and negative talk from one member of an organization to one or more members of the same organization about another member of the organization who is not present to hear what is said.Most previous studies on workplace negative gossip argue that workplace negative gossip can trigger targets’deviant behaviors.Drawing on social cognitive theory of self-regulation,we attempt to explore the mechanisms of how workplace negative gossip affects targets’behaviors by developing a model inking perceived workplace negative gossip about the self to self-defense behaviors(i.e.,workplace ostracism)and self-presentation behaviors(i.e.,impression management)via shame,with perceived workplace negative gossip about coworkers as a first-stage moderator.To test the hypotheses in our model,we conducted a survey on 214 employee-supervisor dyads from several companies in Shandong Province,China.The survey was conducted in three waves.In the first wave,employees were asked to complete a questionnaire,including demographic information(gender,age,tenure),perceived workplace negative gossip about the self,and perceived workplace negative gossip about coworkers.In the second wave,employees reported their feeling of shame.In the third wave,employees reported their impression management behavior,and their leaders were required to rate the employees’workplace ostracism.We examined our hypotheses with MPLUS 8.0 and SPSS 25.0.Empirical results showed that:(1)Perceived negative gossip about coworkers moderates the positive relationship between perceived negative gossip about the self and targets’feeling of shame.Specifically,the positive relation between perceived negative gossip about the self and targets’feeling of shame is stronger when perceived negative gossip about coworkers is low.(2)Targets’feeling of shame has positive effects on their impression management and workplace ostracism,and(3)Perceived negative gossip about coworkers moderates the positive and indirect effect

关 键 词：职场负面八卦 羞愧 印象管理 职场排斥 

分 类 号：B848[哲学宗教—心理学]