Bureaucratic control across enterprise boundaries:labor organization and the control of the online car-hailing platforms  

作　　者：Lei Zhao Yue Han 

机构地区：[1]Renmin University of China,Beijing,China

出　　处：《The Journal of Chinese Sociology》2022年第1期334-356,共23页中国社会学杂志（英文）

基　　金：the National Social Science Foundation’s Youth Project,"Research on Atypical Labor Patterns of Internet Platforms in the Age of Artificial Intelligence"(20CSH047).

摘　　要：This article shows that the online car-hailing platforms,supported by the digital technology of information matching,are more than some“flat”market organizations but are essentially bureaucratic organizations that are market-oriented and rely on business rules,digital technology,and third-party management institutions.By taking advantage of its monopolistic position,the car-hailing platform has built a bureaucratic control system with multilayer hierarchies in which various market players outside the enterprise participate.The platform first organizes production in a cooperative way by setting up external jobs,then guarantees that both drivers and leasing companies will follow the business rules and improve predictability.Finally,the platform uses digital technology and leasing companies to realize driver management and rule implementation.

关 键 词：Platform enterprise Bureaucratic control Enterprise planning Leasing company 

分 类 号：F426.21[经济管理—产业经济]