人机对话系统的困境与解决  

The Dilemma and the Solution of Man-Machine Dialogue Systems

作　　者：张帆[1] ZHANG Fan

机构地区：[1]上海社会科学院哲学研究所

出　　处：《哲学分析》2022年第6期124-134,193,共12页Philosophical Analysis

基　　金：上海市哲社一般项目“技能迁移的认知研究”(项目编号:2022BZX005);国家社科基金重大项目“当代新兴增强技术前沿的人文主义哲学研究”(项目编号:20&ZD045)阶段性成果。

摘　　要：当前的人机对话系统在技术上已经实现了从“对话智能体”到“涉身对话智能”的技术转型。但是,现有的技术并不能保障人机对话系统在人机之间实现流畅对话的目标。要实现这一目标,计算机科学家主张要对现有的算法进行系统性改革,这主要以美国计算机科学家多里什提出的“有形和社会计算”的算法为代表。该算法的设计需要从对话的内在本性与社会性两个层面来反思对话的内涵,对话本身具有现实性、对称性、艺术性与规范性;对话的社会性体现在通过沉浸于社会文化语境下使对话者所拥有的语言的胜任能力。The current man-machine dialogue system has transformed from“conversational agent”to“embodied conversational agent”.However,the existing technology cannot guarantee the human-machine dialogue system to achieve the goal of smooth dialogue between people and machines.To achieve this goal,thecomputer scientists suggest to reform the existing algorithms,mainly represented by the algorithm of“tangible and social computing”which proposed by the American computer scientist Paul Dorish.However,this algorithmneeds to reflect on the connotation of dialogue from the two aspects of the intrinsic nature and social nature of thedialogue.From the intrinsic nature,the dialogue is realistic,symmetrical,artistic and normative;from the socialnature,the dialogue is manifested in the language competence which needs the speaker immerse in the culturalcontext.

关 键 词：人机对话系统 对话的内在本性 对话的外在社会性 

分 类 号：B80[哲学宗教—思维科学]