以精益文化促进医院高质量发展实践  

Practice of promoting the high-quality development of hospitals with lean culture

作　　者：周广德 戚珊珊 杨雪娇 李振光 ZHOU Guangde;QI Shanshan;YANG Xuejiao;LI Zhenguang(Weihai Municipal Hospital Cheeloo College of Medical,Shandong University,Weihai,Shandong Province,264200,PRC)

机构地区：[1]山东大学附属威海市立医院,山东省威海市264200

出　　处：《中国医院》2023年第1期102-104,共3页Chinese Hospitals

摘　　要：近年来,威海市立医院以PDCA为基础,积极引入质量管理工具,持续开展精益管理,逐渐形成独特的精益文化体系,有效激发了员工精益管理主动性、能动性,医院内涵建设有效加强,改善了患者就医体验,提高了员工满意度,促进了组织常态化健康发展。In recent years,based on PDCA,Weihai Municipal Hospital has actively introduced quality management tools,continued to carry out lean management,and gradually formed a unique lean culture system.It effectively stimulates the initiative and initiative of employees in lean management,effectively strengthens the connotation construction of the hospital,improves the experience of patients in medical treatment,improves the satisfaction of employees,and promotes the normalization and healthy development of the organization.

关 键 词：精益文化 精益管理 内涵建设 

分 类 号：R197[医药卫生—卫生事业管理]