基于信息需求层次模型的图书馆资源精准配置框架研究  

Research on the Precise Allocation Framework for Library Resources Based on the Hierarchical Model of Information Demand

作　　者：武莹[1] 杨倩[2] Wu Ying;Yang Qian

机构地区：[1]中国政法大学图书馆信息咨询与教育中心 [2]国家图书馆参考咨询部

出　　处：《图书馆学研究》2022年第11期66-75,46,共11页Research on Library Science

基　　金：中央高校基本科研业务费专项资金资助项目“中国政法大学科研创新项目资助:后新冠疫情时期高校图书馆科学教研支持服务的思考”(项目编号:20ZFGL63002)的研究成果之一。

摘　　要：图书馆精准服务依据用户个性化需求配置信息资源,核心在于信息需求与资源供给的精准对接。构建基于信息需求层次模型的资源精准配置框架,揭示信息需求与资源配置的对应关系,促进图书馆服务从被动式、同质化向个性化的精准服务模式转变。使用问卷调查法收集用户信息需求,通过SPSSAU统计平台分析数据,检验信息需求层次模型的合理性,依据数据分析结果搭建资源精准配置框架。研究发现,设计由概念抽取、需求诊断、需求表征组合、资源配置和资源方案生成模块组成的资源精准配置框架,依据需求表征组合生成专业高级、基础权威、准确快捷三种资源配置方案,对新时代图书馆的服务建设具有积极推动作用。The precise service of library allocates information resources according to the personalized needs of users,and the core lies in the precise connection between information needs and resource supply.Constructing a precise resource allocation framework based on the hierarchical model of information demand can help to reveal the corresponding relationship between information demand and resource allocation,and promote the transformation of library services from passive and homogeneous to personalized precise service mode.Use the questionnaire survey method to collect user information needs,analyze the data through the SPSSAU statistical platform,test the rationality of the hierarchical model of information demand,and build a precise resource allocation framework based on the data analysis results.The research found that the design of a precise resource allocation framework composed of concept extraction,demand diagnosis,demand representation combination,resource allocation and resource scheme generation modules,and the generation of three resource allocation schemes based on demand representation combination,namely,professional advanced,basic authoritative,accurate and fast,have a positive role in promoting the service construction of the libraries in the new era.

关 键 词：精准服务 信息需求层次 资源配置 智慧图书馆 资源分析 

分 类 号：G252[文化科学—图书馆学]