Analysis on the Evolution Path of Transformation of Manufacturing Enterprises through Servitization——A Case Study Based on ShaanGu Group  

作　　者：Tongjing Zhang Zheng He Xiaohong Yang 

机构地区：[1]School of Management,Xi'an Polytechnic University,Xi'an,Shaanxi,710048,China

出　　处：《管理科学与研究（中英文版）》2022年第11期190-199,共10页Management Science and Research

基　　金：Western and Frontier Region Project of Humanities and Social Sciences Research of the Ministry of Education(20XJA630001);Research project of Shaanxi Provincial Key Think Tank on Major Theoretical and Practical issues of Philosophy and Social Sciences(2021ZD1011);Research Project on Major Theoretical and Practical Problems in Social Science Circles of Shaanxi Province(2020Z394);Soft Science Project of Xi'an Science and Technology Plan(2019111713RKX001SF005-3);Key Scientific Research Program of Shaanxi Provincial Department of Education(new think tank project)(20JT025).

摘　　要：Service-oriented manufacturing is an emerging innovative development model,and its core is the deep integration of products and services.It has become a hot issue in current research.In order to deeply explore the evolution path of servitization transformation of manufacturing enterprises,ShaanGu Group is taken as a case,and discusses practical application of service-oriented manufacturing model in different development processes of ShaanGu Group.Thus,four stages of transformation of ShaanGu Group through servitization are summarized:specialized after-sales service stage,rental service stage,engineering complete service stage and financial service stage.Through comparative research,it is found that general evolution path of manufacturing enterprises to service transformation is:the primary stage(providing product-oriented product service system)→the intermediate stage(providing application-oriented product service system)→the advanced stage(providing utility-oriented product service system)→the completed stage(providing pure service).On this basis,some suggestions are provided for manufacturing enterprises to integrate productive services in the process of transformation.

关 键 词：Service-Oriented Manufacturing Case Analysis Evolution Path Product Service System Productive Services 

分 类 号：TP3[自动化与计算机技术—计算机科学与技术]