脾胃病科“一证一品”专科模式病房建设提升患者住院体验的临床实践  

Construction of“One Syndrome and One Product”specialized ward in the Department of Spleen and Stomach Disease and it effect on the promotion of patients experience of hospitalization

作　　者：黄砚萍[1] 张元春[1] 李静[1] 唐玲[2] 刘唱 田小冬 周思佳 谢晓磊 李明珠 董硕 HUANG Yanping;ZHANG Yuanchun;LI Jing;TANG Ling;LIU Chang;TIAN Xiaodong;ZHOU Sijia;XIE Xiaolei;LI Mingzhu;DONG Shuo(Xiyuan Hospital China Academy of Chinese Medical Sciences,Beijing,100091;Dongfang Hospital Beijing University of Chinese Medicine,Beijing,100078)

机构地区：[1]中国中医科学院西苑医院,北京100091 [2]北京中医药大学东方医院,北京100078

出　　处：《中西医结合护理》2021年第7期5-8,共4页Chinese Journal of Integrative Nursing

摘　　要：目的探讨脾胃病科“一证一品”专科模式病房的有效服务及技术方法。方法开展中医人文关怀服务及中医特色技术:“握手”交接班、全程陪检服务、砭石熨摩中药透入法等,通过问卷调查满意度情况。结果有效的服务及技术提升了患者对护理服务的满意度、患者对护理技术的满意度、护士对护理方案的满意度,同时降低了平均住院日。结论中医人文关怀服务及中医特色护理技术可以实现中医护理技术与临床应用紧密结合,临床服务能力和“一证一品”紧密结合,建立了有效的医护协同和中医人文关怀联合模式。Objective To explore the effective nursing service and technical nursing methods in"One Syndrome and One Product"specialized ward in the Department of Spleen and Stomach Disease.Methods To carry out the humanistic care service of Traditional Chinese Medicine(TCM)and the characteristic techniques of TCM:shaking-hands nursing shift,the whole process of accompanying inspection service,TCM needle and stone ironing therapy,and so on.Results Through effective TCM nursing service and techniques,patients'satisfaction with nursing ser⁃vice,patients'satisfaction with nursing technology and nurses'satisfaction with nursing plan were improved,and the average hospital stay was reduced.Conclusion TCM humanistic care service and TCM characteristic nursing techniques can realize the close combination of TCM nursing tech⁃niques and clinical application,and the close combination of clinical service ability and"One Syn⁃drome and One Product",thus establishing an effective joint mode of medical care collaboration and TCM humanistic care.

关 键 词：脾胃病 专科护理 专科模式病房 中医辨证 中医护理 

分 类 号：R47[医药卫生—护理学]