血标本采集质量改进中PDCA循环管理的运用效果  

Effectiveness of Using PDCA Cycle Management in Quality Improvement of Blood Specimen Collection

作　　者：刘海晏 张宏美 蒋学艳 LIU Haiyan;ZHANG Hongmei;JIANG Xueyan(Department of Obstetrics and Gynecology V,Changsha Maternal and Child Health Hospital,Changsha,Hu'nan Province,410007 China)

机构地区：[1]长沙市妇幼保健院产五科,湖南长沙410007

出　　处：《中国卫生产业》2022年第22期96-98,106,共4页China Health Industry

摘　　要：目的观察血标本采集质量改进过程中PDCA循环管理模式的应用效果。方法选取2021年1—12月于长沙市妇幼保健院参与相关管理研究工作的5名工作人员为研究对象,2021年1—6月本院采用普通质量管理模式,纳入对照组,2021年7—12月本院采用PDCA循环管理模式,纳入改进组。对比两种模式下不合格情况、采集步骤评分。结果改进组血标本不合格发生率低于对照组,差异有统计学意义(P<0.05);改进组采集步骤评分高于对照组,差异有统计学意义(P<0.05)。结论PDCA循环管理模式可以持续改进血标本采集质量问题,降低血标本不合格发生率,提高采集步骤规范性。Objective To observe the effect of using PDCA cycle management model in the process of quality improvement of blood specimen collection.Methods Five staff members who participated in relevant management research in Changsha Maternal and Child Health Care Hospital from January to December 2021 were selected as the research object.From January to June 2021,the hospital adopted the general quality management mode and were included in the control group.From July to December 2021,the hospital adopted the PDCA circular management mode and was included in the improvement group.Compared the unqualified situation,collection step scoring under the two modes.Results The incidence of unqualified blood samples in the improved group was lower than that in the control group,and the difference was statistically significant(P<0.05);the score of collection steps in the improved group was higher than that in the control group,and the difference was statistically significant(P<0.05).Conclusion The PDCA cycle management model can continuously improve the quality of blood specimen collection,reduce the incidence of blood specimen failure,and improve the standardization of collection steps.

关 键 词：血标本 标本采集 质量管理 PDCA循环管理 妇幼保健院 

分 类 号：R47[医药卫生—护理学]