基于产品服务系统理论的有轨电车系统优化研究  

Research on Optimization of urban tram system based on product service system theory

作　　者：李瑞琪 李亚军 高醒星 Li Ruiqi;Li Yajun;Gao Xingxing(School of Design Art&Media,Nanjing University of Science&Technology,Nanjing 210094)

机构地区：[1]南京理工大学设计艺术与传媒学院,南京210094

出　　处：《城市公共交通》2023年第1期46-50,共5页Urban Public Transport

基　　金：国家社科基金项目(16BSH127);江苏省研究生科研与实践创新计划项目(KYCX19_0278)。

摘　　要：近年来,我国很多城市重点发展有轨电车系统。为提升服务质量,增加乘客满意度,降低资源损耗,需要不断对有轨电车系统进行优化升级。本研究提出了基于产品服务系统理论的有轨电车系统优化方法。在对有轨电车系统分析的基础上,通过分析处理用户调研数据,识别出需要进行优化的部分,并给出相关优化建议。In recent years, many cities in China have focused on developing tram systems. In order to improve service quality,increase passenger satisfaction and reduce resource consumption, the tram system needs to be continuously optimized and upgraded. This research proposes a tram system optimization method based on the product service system theory. On the basis of the analysis of the tram system, through the analysis and processing of user survey data, identify the parts that need to be optimized, and give relevant optimization suggestions.

关 键 词：产品服务系统 用户调研 模块 优化 

分 类 号：U482.1[交通运输工程—载运工具运用工程]