从ChatGPT看生成式AI对情报学研究与实践的影响  

Influence of Generative AI on the Research and Practice of Information Science from the Perspective of ChatGPT

作　　者：曹树金[1] 曹茹烨 Cao Shujin;Cao Ruye(School of Information Management,Sun Yat-sen University,Guangzhou 510006,China)

机构地区：[1]中山大学信息管理学院,广东广州510006

出　　处：《现代情报》2023年第4期3-10,共8页Journal of Modern Information

基　　金：国家社会科学基金重大项目“基于特定领域的网络资源知识组织与导航机制研究”(项目编号:12&ZD222)。

摘　　要：[目的/意义]ChatGPT的出现,引领生成式AI迅速渗透至各行各业,重塑产业形态。在此背景下,情报学也将不可避免地受到极大影响。探讨生成式AI驱动下的情报学研究与实践走向,旨在为情报学更好地迎接AI变革带来的机遇与挑战提供参考。[方法/过程]首先,从研究问题、数据源、研究范式3个角度讨论生成式AI对情报学研究的影响;其次,从综合性知识服务、学术信息服务、决策情报服务与社会信息服务4个层面,深入分析生成式AI将为情报实践工作带来的变化;最后,结合ChatGPT的局限性,讨论了情报学在融合生成式AI时应考量的问题,以及情报学可做的贡献。[结果/结论]生成式AI很可能会给情报学带来巨大的冲击,但如果应对得当,就能够促进情报学的提升,创新情报服务模式。情报学应积极拥抱新一代人工智能,探索与生成式AI交叉融合的路径,但与此同时需保持客观审慎的态度。[Purpose/Significance]The appearance of ChatGPT led the rapid penetration of generative AI into the various walks of life and reshaped the industrial form.In this context,information science will inevitably be greatly affected.This paper discusses the research and practice trend of information science driven by generative AI,aiming at providing reference for information science to better meet the opportunities and challenges brought by AI reform.[Method/Process]Firstly,the influence of generative AI on information science research was discussed from three aspects:research problems,data sources and research paradigms.Secondly,this paper deeply analyzed the changes that generative AI would bring to information practice from four aspects:comprehensive knowledge service,academic information service,decision-making information service and social information service.Finally,combined with the limitations of ChatGPT,the problems that information science should consider when integrating generative AI and the contributions that information science can make were discussed.[Results/Conclusion]Generative AI is likely to have a great impact on information science,but if handled properly,it can promote the promotion of information science and innovate the information service model.Information science should actively embrace the new generation of artificial intelligence and explore the path of cross-integration with generative AI,but at the same time it needs to maintain an objective and prudent attitude.

关 键 词：ChatGPT 生成式AI 情报学研究 情报实践 

分 类 号：G250.2[文化科学—图书馆学]