远程办公劳动争议中影响员工胜诉率的因素研究:基于QCA方法分析  

Research on the Factors Affecting the Employee’s Winning Rate in Telework Labor Disputes: Based on QCA Method

作　　者：谢玉华[1] 高嫦 蒋镇武 Yuhua XIE;Chang GAO;Zhenwu JIANG(Business School,Hunan University,Changsha 410082)

机构地区：[1]湖南大学工商管理学院,长沙410082

出　　处：《中国人力资源开发》2023年第3期102-116,共15页Human Resources Development of China

基　　金：国家社会科学基金项目(22BGL205)。

摘　　要：新冠疫情大流行期间,远程办公等新就业形态在得到了推广的同时相应的劳动争议案件也在大量增加。远程办公在我国法律上属于一个新出现的工作类型,尚未有明确的法律和成熟的典型案例来供参考,政府出台的政策对远程办公的规定过于模糊,判决中远程办公员工的劳动争议胜诉率受多方因素的共同影响。本文首次将fs QCA的方法引入到劳动争议胜诉率的研究中,综合考虑多重并发因素对远程办公员工劳动争议胜诉率的影响,从劳动争议企业因素、员工因素和第三方因素的整体视角联动考虑。研究发现,单个要素并不能直接决定员工的胜诉率,远程办公员工的高胜诉率存在5条驱动路径,其中最核心的要素为远程办公政策,出现在所有的路径中。研究结果可对员工申诉、企业管理以及政府政策制定提供参考建议。During the COVID-19 pandemic, the promotion of new employment forms, such as telework, has led to a significant increase in labor dispute cases. As a newly emerging type of job in China, telework lacks clear legal guidelines and mature precedents for reference. The government’s policies on telework are too vague, and the winning rate of labor dispute cases involving teleworkers is affected by multiple factors. This article introduces the fsQCA method for the first time to study the winning rates of labor disputes, comprehensively considering the concurrent effects of multiple factors from the perspectives of enterprise, employee, and third-party factors. The study finds that no single factor can directly determine the employee’s winning rate, and the high winning rate of teleworkers in labor disputes is driven by five paths, with telework policies being the most critical factor that appears in all paths. The research results can provide reference suggestions for employee complaints, enterprise management,and government policy-making.

关 键 词：远程办公 员工胜诉率 劳动争议 定性比较分析(QCA) 

分 类 号：D922.591[政治法律—民商法学]