不合规任务对工作投入的双刃剑效应研究  

The Double-edged Sword Effect of Illegitimate Tasks on Job Engagement

作　　者：王淑红[1] 胡芊郁 张利闪 Wang Shuhong;Hu Qianyu;Zhang Lishan(School of Business Administration,Zhongnan University of Economics and Law,Wuhan 430073,China;The London School of Economics and Political Science,London WC2A2AE,UK)

机构地区：[1]中南财经政法大学工商管理学院,武汉430073 [2]伦敦政治经济学院,英国伦敦WC2A2AE

出　　处：《技术经济》2023年第2期166-175,共10页Journal of Technology Economics

基　　金：教育部人文社会科学研究规划基金“物理办公环境对员工心理和行为的影响研究”(19YJA630081)。

摘　　要：在组织中,员工不仅需要承担角色范围内的工作职责,很多时候还被要求执行不属于自己本职工作的任务,即不合规任务。然而,不合规任务作为组织中的一种普遍现象,学术界对其影响作用及作用机制还缺乏足够探讨。本文选取工作投入作为结果变量,基于压力认知评价理论,探讨了将挑战性压力评价作为促进机制和将阻断性压力评价作为抑制机制的双重中介模型,并分析了成长需求强度在其中的调节作用。基于两阶段286份数据的研究结果表明:不合规任务一方面会通过引发挑战性压力评价而促进员工工作投入;另一方面会通过引发阻断性压力评价而抑制员工工作投入;成长需求强度正向调节挑战性压力评价在不合规任务与工作投入关系间的中介作用,即当成长需求强度高时,该中介作用越强;成长需求强度负向调节阻断性压力评价在不合规任务与工作投入关系间的中介作用,即当成长需求强度较高时,该中介作用越弱。研究结果验证了不合规任务对员工工作投入具有双刃剑效应。In the organization,employees not only need to assume the job responsibilities within the scope of his role,but also need to perform tasks that are not part of his own job,that is,illegitimate tasks.However,as a common phenomenon in enterprises,illegitimate tasks have not been widely discussed in the academic community.Based on the cognitive appraisal theory of stress,a dual mediation model of job engagement as result variable was constructed,which used challenge stressor appraisal as the promoting mechanism and hindrance stressor appraisal as the inhibiting mechanism,and analyzed the moderating role of growth need strength in this model.The research results based on 286 data in two stages show that,on the one hand,illegitimate tasks can promote employees’job engagement by inducing challenge stressor appraisal.On the other hand,it can inhibit employees’job engagement by inducing hindrance stressor appraisal.Growth need strength positively moderates the mediating effect of challenge stressor appraisal on the relationship between illegitimate tasks and job engagement,that is,the stronger the mediating effect is when the growth need strength is high.Growth need strength negatively moderates the mediating effect of hindrance stressor appraisal on the relationship between illegitimate tasks and job engagement,that is,when the growth need strength is high,the mediating effect is weaker.The results of the study confirm that illegitimate tasks have a double-edged sword effect on employees’job engagement.

关 键 词：不合规任务 挑战性压力评价 阻断性压力评价 工作投入 成长需求强度 

分 类 号：F272.92[经济管理—企业管理]