ChatGPT对文献情报工作的影响  

The Influence of ChatGPT on Library&Information Services

作　　者：张智雄[1,2,3] 于改红 刘熠 林歆 张梦婷 钱力 Zhang Zhixiong;Yu Gaihong;Liu Yi;Lin Xin;Zhang Menting;Qian Li(National Science Library,Chinese Academy of Sciences,Beijing 100190,China;Department of Information Resources Management,School of Economics and Management,University of Chinese Academy of Sciences,Beijing 100190,China;Key Laboratory of New Publishing and Knowledge Services for Scholarly Journals,Beijing 100190,China)

机构地区：[1]中国科学院文献情报中心,北京100190 [2]中国科学院大学经济与管理学院信息资源管理系,北京100190 [3]国家新闻出版署学术期刊新型出版与知识服务重点实验室,北京100190

出　　处：《数据分析与知识发现》2023年第3期36-42,共7页Data Analysis and Knowledge Discovery

基　　金：国家重点研发计划项目(项目编号:2022YFF0711900);国家社会科学基金重大项目(项目编号:21&ZD329)的研究成果之一

摘　　要：【目的】研究探讨以ChatGPT为代表的人工智能技术对文献情报工作的启示和影响,为文献情报领域提出在人工智能时代下的发展建议。【方法】基于对人工智能发展历程的总结,分析了人工智能技术飞速突破的本质。基于ChatGPT的技术能力特点,分析了其对文献情报工作的影响。基于文献情报工作的优势和价值,提出了人工智能时代文献情报领域发展的建议。【结果】总结出了人工智能技术迅速发展对文献情报工作的五点启示。从数据组织方式、知识服务模式、情报分析方法、文献使用方式、文献情报队伍建设要求以及文献情报工作重点六个方面分析了ChatGPT对文献情报领域的影响。基于文献情报工作的特点,提出人工智能时代文献情报领域发展的九条建议。【结论】知识获取能力提升是人工智能技术飞速突破的本质所在。ChatGPT的成功也表明高价值语料是一切人工智能的基础。文献情报领域组织和管理着蕴含人类知识的高价值数据资源,这对人工智能的发展有着非常重要的价值和意义。ChatGPT重在内容生成,而文献情报工作重在循证,文献情报工作要顺应时代发展,积极应用和拓展人工智能技术,为人工智能的发展贡献文献情报领域的智慧和方案。[Objective]This paper aims to discuss the inspiration and influence of artificial intelligence(AI)technologies represented by ChatGPT on Literature&Information Service,and put forward suggestions for the Literature&Information Service field.[Methods]This paper explores the essence of the rapid breakthrough of AI technologies based on the evolution of AI,analyzes the impact on Literature&Information Service based on the technical capability of ChatGPT,and proposes suggestions for the development of the Literature&Information Service field to take full advantages and values of Literature&Information Service.[Results]Five insights from the rapid development of AI technology for Literature&Information Service are summarized.The impact of ChatGPT is elaborated on six aspects:data organization,knowledge service,information analysis,literature utilization,team construction and service priorities.Based on the characteristics of Literature&Information Service,nine suggestions are put forward.[Conclusions]The essence of the rapid breakthrough of AI technologies lies in the improvement of knowledge acquisition capability.Moreover,the success of ChatGPT proves that high-value corpus is the basis of all AI technologies.The Literature&Information Service field holds high-value data resources containing abundant human knowledge,which is of great importance and significance for AI technologies.ChatGPT focuses on content generation,while Literature&Information Service focuses on evidence-based work.Literature&Information Service should actively respond to and expand AI technologies to comply with the advancement of the era of AI and contribute the wisdom and solutions.

关 键 词：ChatGPT 大规模语言模型 人工智能 文献情报工作 科学研究 

分 类 号：TP393[自动化与计算机技术—计算机应用技术] G250[自动化与计算机技术—计算机科学与技术]