主动组织遗忘对企业竞争优势的影响——中国情境下的案例与实证  

Research on the Influence of Intentional Organizational Forgettingon Enterprise Competitive Advantage——Case and Emprical Study in Chinese Context

作　　者：何永清 潘杰义[1] HE Yongqing;PAN Jieyi(School of Management,Northwestern Polytechnic University,Xi’an 710068,China)

机构地区：[1]西北工业大学管理学院,陕西西安710068

出　　处：《运筹与管理》2023年第4期212-218,共7页Operations Research and Management Science

基　　金：国家自然科学基金资助项目(71672049)。

摘　　要：越来越多的研究认为有效的组织学习是企业获取竞争优势的重要来源之一,然而对于组织学习的另一面—组织遗忘,却鲜有关注。组织遗忘是否会对企业竞争优势产生影响?围绕这一问题,本文首先进行了多案例分析,继而构建了主动组织遗忘与企业竞争优势的关系模型,运用258组中国企业的有效问卷调查数据,采用层次回归和结构方程方法进行了实证检验。研究结果表明,忘却学习和避免恶习对竞争优势产生显著正向影响;环境动态性在忘却学习、避免恶习对竞争优势的影响中起显著调节作用。研究结果不仅丰富了主动组织遗忘的理论研究,也对中国企业管理实践具有现实指导意义。How to obtain competitive advantage and remain invincible in the competitive market is not only a practical problem faced by enterprise management practice,but also an important theoretical problem to be explored in management research.An increasing number of researches believe that effective organizational learning is one of the significant sources for enterprises to gain competitive advantage.However,there is little attention to organizational forgetting,another aspect of organizational learning.Does organizational forgetting have an effect on the enterprise competitive advantage?This paper discusses this problem,and its theoretical significance is as follows.On the basis of previous studies,a four-quadrant model of organizational forgetting is proposed,which divides organizational forgetting into unintentional organizational forgetting and intentional organizational forgetting.The two main types of unintentional organizational forgetting are memory abrasion and inability to capture,and the two main types of intentional organizational forgetting are unlearning and avoiding bad habits,and then the functions of the two kinds of organizational forgetting are pointed out.The research in this paper has further enriched and promoted the research on organizational forgetting and enterprise competitive advantage in the Chinese context.In addition,this paper has some practical enlightenment for enterprise managers,employees,organization construction and other aspects,and serves practical guiding significance for Chinese enterprise management practice.This paper starts with a number of case analysis of Suning,Wallace,Haier Group,Waveguide mobile phone,Belle shoes,Galanz,Dali Garden,Tonight Hotel and other eight enterprises,and two dimensions of intentional organizational forgetting,unlearning and avoiding bad habits,are revealed from positive and negative perspectives.Then a model of the relationship between intentional organizational forgetting and enterprise competitive advantage is constructed.At the same time,environ

关 键 词：主动组织遗忘 竞争优势 环境动态性 

分 类 号：G302[文化科学]