品管圈在提高医院医用耗材配送质量中的应用  

The Application of Quality Control Circle in Improving the Quality of Medical Consumable Delivery in Hospitals

作　　者：尹军刚 王振宇 孙君正 刘广全[2] 王洪杰 Yin Jungang;Wang Zhenyu;Sun Junzheng;Liu Guangquan;Wang Hongjie(Weihai Maternal and Child Health Hospital,Weihai Shandong 264200,China;Liaocheng People's Hospital,Liaocheng Shandong 252000,China)

机构地区：[1]威海市妇幼保健院,山东威海264200 [2]聊城市人民医院,山东聊城252000

出　　处：《医疗装备》2023年第10期27-29,36,共4页Medical Equipment

基　　金：山东省医药卫生科技发展计划项目(202215020237)。

摘　　要：目的探讨品管圈在提高医院医用耗材配送质量中的应用效果。方法梳理医院医用耗材配送质量管理流程,利用院内现有物流管理系统,通过柏拉图、鱼骨图等品管圈质量管理工具,探讨影响医用耗材配送质量的主要因素及改进措施,形成完整、标准化的品管圈活动成果。结果通过此次品管圈活动,2022年医院医用耗材的配送不到位订单个数为2.6个/月,降幅达60%,申请订单部分缺货率降低了81%。结论品管圈活动在提高医院医用耗材配送质量方面效果显著。Objective The application effect of quality control circle in improving the quality of medical consumables distribution in hospitals has been explored.Methods Sort out the quality management process of medical consumables distribution in hospitals,utilize the existing hospital logistics management system,and use quality management tools such as Plato and fishbone diagrams to explore the main factors that affect the quality of medical consumables distribution and improvement measures,forming a complete and standardized quality management circle activity result.Results Through this quality control circle activity,the number of orders for inadequate delivery of medical consumables in hospitals in 2022 was 2.6 per month,a decrease of 60%,and the shortage rate of applied orders decreased by 81%.Conclusion The quality control circle activities have significantly improved the delivery quality of medical consumables in hospitals.

关 键 词：医用耗材配送 品管圈 柏拉图 鱼骨图 

分 类 号：R952[医药卫生—药学]